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Stuckwithoutsms
Level 1: Cadet

I can't receive calls or messages.

I'm at Dubai airport. Received messages from Telstra about overseas charges. I'm now on free AIRPORT wifi. However, I'm unable to receive SMS apart from those of Telstra. Do i need to change some setting on Samsung s8?

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Support Team
Support Team

Re: I can't receive calls or messages.

Hi @Stuckwithoutsms

 

Are you getting a local network on your mobile handset? 

 

When logging into your My Account here:  https://tel.st/59m4h or using your My Account details to log into the 24x7 app:  https://tel.st/tmvpt what is listed for your International Roaming? 

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