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Hey 662124,
I'm sorry to hear that you have lost your SIM card 
It is best to contact our Live Chat team and advise that this has been lost so that we can have a barring placed on that SIM card so it is not able to be used. This service is available 24/7 via
Once barred you can visit any Telstra Store and have a SIM swap completed which will ensure the same number is kept and available to be accessed on a new SIM card. You can get the location of Telstra Stores in your area via
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Hey 662124,
I'm sorry to hear that you have lost your SIM card
It is best to contact our Live Chat team and advise that this has been lost so that we can have a barring placed on that SIM card so it is not able to be used. This service is available 24/7 via
Once barred you can visit any Telstra Store and have a SIM swap completed which will ensure the same number is kept and available to be accessed on a new SIM card. You can get the location of Telstra Stores in your area via
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