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Sward6
Level 2: Rookie

Samsung S8 WiFi constantly dropping out

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New S8 seems to have a major issue staying connected via WiFi. The WiFi symbol frequently has an '!' next to it and I have to turn WiFi off/on on the phone for it to reconnect. Have also had 'Internet may not be available' msg when other phones / devices in the house are still connected to WiFi. Seems to be a problem only with S8.
1 ACCEPTED SOLUTION

Accepted Solutions
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Samsung S8 WiFi constantly dropping out

Hi Sward6, 

 

Sorry to hear of the WiFi connection issues with your mobile. Our chat team here http://tel.st/gq6m can check the mobile or a store can look into this issue. 

 

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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1 REPLY 1
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Samsung S8 WiFi constantly dropping out

Hi Sward6, 

 

Sorry to hear of the WiFi connection issues with your mobile. Our chat team here http://tel.st/gq6m can check the mobile or a store can look into this issue. 

 

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

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