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karenb12
Level 1: Cadet

Stay connected app - how do I set it up for backup

I'm  trying to back up my Samsung 8 using stay connected but nothing is backing up. The status on the phone is 'pending'. When I view my account, 0 has backed up.

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Support Team
Support Team

Re: Stay connected app - how do I set it up for backup

Hi karenb12,

 

Have you had the chance to speak to our StayConnected team over the phone to assist? 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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