CrowdSupport®
Highlighted
Bush2beach
Level 1: Cadet

Upgrade my phone

Answered
Id like to add a phone to my current plan
1 ACCEPTED SOLUTION

Accepted Solutions
Support Team
Support Team
Accepted Solution

Re: Upgrade my phone

Hi Bush2beach. Thanks for coming through. Do you mean you'd like to add an additional handset to your current number and use them both? (not something we can do), or would you like to replace your existing handset with a new one? 
Here - http://tel.st/eph8 - for consumer accounts.
Here - http://tel.st/2mx2 - for business accounts.
Happy to help clarify any way we can; otherwise, give our phone staff a call on 13 22 00 for consumer accounts, or 13 20 00 for business.

Let us know how how you get on. - Matthew.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Support Team
Support Team
Accepted Solution

Re: Upgrade my phone

Hi Bush2beach. Thanks for coming through. Do you mean you'd like to add an additional handset to your current number and use them both? (not something we can do), or would you like to replace your existing handset with a new one? 
Here - http://tel.st/eph8 - for consumer accounts.
Here - http://tel.st/2mx2 - for business accounts.
Happy to help clarify any way we can; otherwise, give our phone staff a call on 13 22 00 for consumer accounts, or 13 20 00 for business.

Let us know how how you get on. - Matthew.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra 24x7®

Take care of your Telstra services in one place with the Telstra 24x7® App for Android

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now