Level 1: Cadet

my mobile is having a error

i have the samsung s9 plus and it has been rest but now is asking is asking me to connect to my old account to continue but when i try it wont let me how do i get around in my phone is on a plan through you guys and i havent been able to use it for like 3 days 


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Telstra (Retired)
Telstra (Retired)

Re: my mobile is having a error

Hi chloe9,


I can see Matt replied to your PM last week about this. All sorted now?

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