Highlighted
jboi87
Level 1: Cadet

AFL Live Pass 2017

Answered

Hi there, the past couple of years i have been paying for the pass, although i dont need to being a telstra customer, today i went to renew the free pass which worked fine, but i cant seem to find the area to go to to make sure my auto renewal doesnt kick in. I have googled it but cant find the relevant information, am concerned am going to get charged the fee again on the 24th of Apirl when my pass runs out even though i already have the free one.... Any help would be muchly appreciated thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
Level 23: Superhero
Accepted Solution

Re: AFL Live Pass 2017

https://crowdsupport.telstra.com.au/t5/AFL-Live/Unsubscribe-From-AFL-Live-Pass-User-Guide/td-p/38734...

Can I ask you to have a look at the page linked above please? That has info on how to unsubscribe for the various methods. If you follow those instructions you should be good to cancel the old subscription.
If you've found a solution then don't forget to mark that post accordingly.
If you think I've been of assistance to you please remember to let me know by clicking on the LIKE button.

Please note: I am not a Telstra employee and any posts or opinions are entirely my own and don't reflect any official company position.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Level 23: Superhero
Accepted Solution

Re: AFL Live Pass 2017

https://crowdsupport.telstra.com.au/t5/AFL-Live/Unsubscribe-From-AFL-Live-Pass-User-Guide/td-p/38734...

Can I ask you to have a look at the page linked above please? That has info on how to unsubscribe for the various methods. If you follow those instructions you should be good to cancel the old subscription.
If you've found a solution then don't forget to mark that post accordingly.
If you think I've been of assistance to you please remember to let me know by clicking on the LIKE button.

Please note: I am not a Telstra employee and any posts or opinions are entirely my own and don't reflect any official company position.

Telstra 24x7®

Take care of your Telstra services in one place with the Telstra 24x7® App for Android

Download now
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now