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arvdude
Level 2: Rookie

AFL Live pass 2017 - different expiry on Android and IOS?

Hi there,

 

This is a bit of a strange issue - I activated AFL live  pass for being a telstra customer on my mobile phone (Samsung Galaxy S6).  It said I had subscribed to an AFL season pass but with an expiry date of 28/02/2017.  When I did the same on my Ipad, it said that the expiry date (AFL season pass also) was 31/01/2018. I don't quite understand...

 

Could you please help me with this?

 

Regards,


Arvind

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3 REPLIES 3
Level 19: Deputy Director

Re: AFL Live pass 2017 - different expiry on Android and IOS?

Im just guessing it is different because the times you subscribed from when the offer was available is different?

Kudos and thanks welcomed

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arvdude
Level 2: Rookie

Re: AFL Live pass 2017 - different expiry on Android and IOS?

Thanks for that - the iPad was done second, and that seemed to work properly. Might need to check directly with telstra on this...
Support Team
Support Team

Re: AFL Live pass 2017 - different expiry on Android and IOS?

Hi @arvdude

 

All support for the AFL & NRL Live passes is done through CrowdSupport

 

If you've redeemed the 2017 AFL Live Pass Offer & your expiry date is not displaying as 31/01/2018 after redeeming, don't worry, this will be fixed with a coming update. 

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