Level 1: Cadet

Close account

I brought a Telstra S9 plan in May 2018. I wanted to confirm if my minimum stay on the plan is completed or not. If so, I could like to close my account.

Also, I am at overseas at the moment ao please reach out to me at my email address: <removed for your privacy> .

Please advise me accordingly.

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Level 21: Augmented

Re: Close account

I do not think it works this way...

  1. this is a crowd support, so no one here has access to your account
  2. Telstra contracts are usually 12 or 24 months so I don't think your contract ended
  3. it is your responsibility to contact Telstra should you wish to end your contract, not the other way round...
DISCLAIMER: I do not work for Telstra or any other ISP. I never did. I have wealth of practical knowledge in Computer Security and Forensic Computing. I have been in the field since 1985.

Likes (formerly Kudos) and solutions are appreciated!!!
The comments expressed by me reflect my user experience and personal opinion.

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