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zz111
Level 1: Cadet

I want to remove Caller Tones from my Samsung S10

I have Caller tones on my phone and I want to remove it A.S.A.P not happy with the charge unfortunately I thought it was free I have a Samsung S10. Thanks

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2 REPLIES 2
Level 22: Superhuman
Level 22: Superhuman

Re: I want to remove Caller Tones from my Samsung S10

Hi zz111,

 

A few customer's have previously asked this question.

 

Try texting ct.stop to 176.

 

Have a read of the below link.

https://crowdsupport.telstra.com.au/t5/Samsung-Galaxy-S8-S8/Caller-tone/m-p/800236#M545

 

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
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Level 25: The Singularity
Level 25: The Singularity

Re: I want to remove Caller Tones from my Samsung S10

either that, or go to ctones.telstra.com go to manage your account and cancel from there (do it through your mobile, it's easier, especially if you have more than one mobile on your account)

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit