Wingyhomie
Level 1: Cadet

Internet outage in Mackay qld

Answered
Love the note 9
Michael Smith

1 ACCEPTED SOLUTION

Accepted Solutions
Support Team
Support Team
Accepted Solution

Re: Internet outage in Mackay qld

Hi @Wingyhomie

 

If you'd like to check if there are any current outages, you can check online here

 

If there is an outage affecting the area, our outage page via the hyperlink above will be the best place to keep updated however please keep in mind estimated restoration times may change or show as 'to be confirmed'.

Also, our consultants will be happy to discuss the service downtime however they'll usually wait until the service is back up & running.

Once restored, please speak with us online here or call 132200 to discuss the service downtime.

 

Glad to hear you love the Samsung Note 9 too!

____________________

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2 REPLIES 2
Wingyhomie
Level 1: Cadet

Is it great

Is it great or what
Michael Smith

Support Team
Support Team
Accepted Solution

Re: Internet outage in Mackay qld

Hi @Wingyhomie

 

If you'd like to check if there are any current outages, you can check online here

 

If there is an outage affecting the area, our outage page via the hyperlink above will be the best place to keep updated however please keep in mind estimated restoration times may change or show as 'to be confirmed'.

Also, our consultants will be happy to discuss the service downtime however they'll usually wait until the service is back up & running.

Once restored, please speak with us online here or call 132200 to discuss the service downtime.

 

Glad to hear you love the Samsung Note 9 too!

____________________

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today
Don't forget to tag answers as Accepted Solutions and give a Kudo to the member(s) who helped you out

All moderation actions are supported by the CrowdSupport Community Guidelines

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