Got a new phone, problem is It takes nano sim, my old phone is a micro sim. I want the same phone number and all my contacts for new phone. What do I do?? Old phone J1Mini , new phone A5 samsung.
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Your contacts are not stored on the SIM but on the phones flash drive and also in the cloud. You should be able use Samsung's transfer tool to transfer contacts and other data of the old phone to the new phone. Android also has a built in tool for transferring data from old phone to new phone.
@cf4, with Samsung mobile phones (I'm not sure about other brands) you have a choice where you can save your Contacts...Phone, Sim card, Google or Samsung. My S6 and S8 have these options, my s2 has Sim, Google or Phone. You should also have these options on your S9+.
You'll see these options when creating a new Contact. Click on Contacts icon...click on the plus symbol...above where you type the name there's a box with a dropdown arrow for you to choose where you want your contact saved to.
@Jonesy6, I suggested that you take both the old mobile and sim with you to the Telstra store as I don't know where your Contacts are currently saved.
As @ProfessorPhone has suggested, if the Telstra employee is going to charge you to transfer the Contacts then using the Smart Switch App would be your next best option.
The link below shows that they can be either saved in the phone or on the sim for a J1 ( I couldn't find it for J1 mini when I Googled)