Crisfob
Level 1: Cadet

Orders and Backorders FAQ

Answered
I placed an order on a Samsung watch today and it was placed on pre order, I never received any confirmation on this order, should I have received a confirmation for it or have they not done it correctly?
1 ACCEPTED SOLUTION

Accepted Solutions
Support Team
Support Team
Accepted Solution

Re: Orders and Backorders FAQ

Hey Crisfob,

 

There is further information on the backorder process available at

 

https://tel.st/u5s7q

 

Once the order has progressed you will receive an order number that you will be able to track online via 

 

https://tel.st/b3pgg

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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1 REPLY
Support Team
Support Team
Accepted Solution

Re: Orders and Backorders FAQ

Hey Crisfob,

 

There is further information on the backorder process available at

 

https://tel.st/u5s7q

 

Once the order has progressed you will receive an order number that you will be able to track online via 

 

https://tel.st/b3pgg

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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