CrowdSupport®
Driftingprogram
Level 1: Cadet

Refurbished galaxy note 9 does not work on telstra network

Hi,

 

Below is a link which explains that unlocked note 9 from optus does not work on telstra.

 

https://crowdsupport.telstra.com.au/t5/Samsung/How-to-get-VoLTE-working-on-an-Optus-supplied-Galaxy-...

 

 

Can someone confirm the issue, I just bought a refurbished note 9 from Kogan.com and i suspect I am facing this issue because the phone came with the optus app, starts with the optus logo and I am not able to connect to telstra network using my prepaid telstra SIM.

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