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Sheree85
Level 1: Cadet

S10 Note+

Answered

So anyone know how to factory reset a Samsung Note 10+, well stupid me cant remember the password I set up, and the phone is not giving me the option of using face or fingerprint to unlock. To make it even worse my phone is in flight mode, which it needs to be for work. Any help or advise would be greatful . TIA

1 ACCEPTED SOLUTION

Accepted Solutions
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Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: S10 Note+

Turn the phone off.

Hold the Volume Up and Power buttons simultaneously for a few seconds, when the phone vibrates, let go of the keys.

This will boot the phone in to recovery mode.

Use the Volume Down button to scroll down to highlight "wipe data/factory reset"

Press Power button to select

Use Volume Down button to highlight "yes" and then Power Button to wipe the phone.

Then reboot the phone and setup from scratch.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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Highlighted
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: S10 Note+

Turn the phone off.

Hold the Volume Up and Power buttons simultaneously for a few seconds, when the phone vibrates, let go of the keys.

This will boot the phone in to recovery mode.

Use the Volume Down button to scroll down to highlight "wipe data/factory reset"

Press Power button to select

Use Volume Down button to highlight "yes" and then Power Button to wipe the phone.

Then reboot the phone and setup from scratch.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

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