CrowdSupport®
andrev111
Level 1: Cadet

Subscribed on Android Device - But Doesnt Give Me Access on My Ipad Pro?

I subscribed to annual pass on by Samsung Galaxy Note 5. I believe I could access content from other devices. Unfortunately I do not have access to the live pass from my iPad Pro. I am using the same username and password. Can you clarify what is going - I will cancel the subscription with Google, if i cannot view games on my ipad.

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Telstra (Retired)
Telstra (Retired)

Re: Subscribed on Android Device - But Doesnt Give Me Access on My Ipad Pro?

Hery abdrev111,

 

Welcome to Crowd Support Smiley Happy

 

This feature of being able to use the subscription across multiple devices hasn't been activated as yet for the 2017 season. The details on the FAQ's are advising this will become available closer to the season starting as per:

 

https://crowdsupport.telstra.com.au/t5/AFL-Live/2017-AFL-Live-Pass-Offer-FAQ/td-p/644127

 

This is listed under the heading:

 

'Can I use my redeemed 2017 AFL Live Pass Offer on another device or access online via website?'

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