CrowdSupport®
Level 2: Rookie

Telstra Air App

Tried to download Telstra Air app but following message appeared: "your device not compatible with this version".  Meaning what?

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3 REPLIES 3
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Level 20: Director
Level 20: Director

Re: Telstra Air App

Do you have an older device? If so your android version may be too old
I am not a Telstra employee, so all opinions are my own, I have been around Telstra products a long time and have a reasonably strong general tech knowledge. .
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Level 2: Rookie

Re: Telstra Air App

Yes it's an older model. Which ones should I start from to be compatible devices? 

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Level 20: Director
Level 20: Director

Re: Telstra Air App

Android 4.3 ( jelly bean) or higher
I am not a Telstra employee, so all opinions are my own, I have been around Telstra products a long time and have a reasonably strong general tech knowledge. .

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