Sneakyturtle274
Level 1: Cadet

Unable to use telstra accound billing in google pay

I'm having an issue using my telstra account for google play. When I enter my details it gives me the error code OR-CAC-08 And the message says that don't have permission to perform this action

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Level 25: The Singularity
Level 25: The Singularity

Re: Unable to use telstra accound billing in google pay

If you are on Prepaid, then using your Telstra account for Google Play is not available.

If you are on Postpaid, then it is an account verification issue and you will need to call 132200 to get it resolved.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Telstra 24x7®

Take care of your Telstra services in one place with the Telstra 24x7® App for Android

Download now
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now