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gafsta
Level 1: Cadet

Why do you only take two kinds of ID online at the rewards store?

I tried to order a mini Google bundle with my points at the Telstra rewards store online but it only takes drivers licence or passport as identification neither I have or had used to open my account so I am unhappy at present as I cannot seem to get help I contacted you weeks ago still no reply

T.Gaffney

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Level 25: The Singularity
Level 25: The Singularity

Re: Why do you only take two kinds of ID online at the rewards store?

What type of ID are you trying to use (drivers licence numbers and passport numbers are easily verified by automatic systems, some aren't and need to be visually verified)?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit