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Blossposs05
Level 2: Rookie

Hi  I have recently upgraded my Samsung S8 to Oreo 9.0 and now all my calls (incoming and outgoing) are dropping out mid-call. I haven't experienced this problem before the upgrade.  I have checked that my phone isn't connected to make calls over wif ...

PervySage
Level 1: Cadet

I'm currently using a Samsung Galaxy S6, At home I get 0 reception so I use Wifi Calling, When I make outbound calls its absolutely perfect. However every second call I get does not ring at all, I will get no "missed call" in my phones call log, but ...

Madaleine
Level 1: Cadet

Recently purchased a aim card after coming into the country of Australia. The lady at the counter activated my sim, but now I have to no code to activate the sim and cannot get in online as it is already registered. Please help!

La4
Level 4: Private Eye

I am on a post plan with Telstra and just want to transfer my sim card to a new mobile that I am purchasing.   Have been told its unlocked, its a Samsung Galaxy J3 model.   Do I just put my sim card in and all will stay the same except in a new phone ...

marsalas
Level 3: Gumshoe

Hi all, my husband ordered a new phone early May. The order progressed quickly and it was dispatched 4 May. We received a StarTrack track and trace link with the following updates:4 May Received Advanced Shipping Notice4 May Freight Manifest Transmit ...

ChristieB_1988
Level 1: Cadet

Hi, I recently activated a sim but I activated with the wrong number, can you reverse it? Reference number is SR11529647536

nico_melb
Level 1: Cadet

Is there an ETA for the Oreo (8.0) update for the Samsung Galaxy S7 Edge? It has already been deployed in other countries. 

Jj2017
Level 1: Cadet

How do i get my mmi..phone wont make calls

ChelseaDame
Level 4: Private Eye

Just last night I saw on TV someone answered their phone & by saying hello Lisa speaking the caller hung up & next thing she knows received a message from Optus advising her that a request had been placed to transfer her number to another provider.Th ...

spencer67
Level 1: Cadet

pleasenhelp cant send mms but can receive

La4
Level 4: Private Eye

I am on a post plan with Telstra and just want to transfer my sim card to a new mobile that I am purchasing.   Have been told its unlocked, its a Samsung Galaxy J3 model.   Do I just put my sim card in and all will stay the same except in a new phone ...

murph289
Level 2: Rookie

Hi guys, I have an S7 edge that doesn't want to charge in the car anymore. Charges fine via 240v adapter, but doesn't even recognise being plugged in when in the car.The cable works elsewhere, so that has been disregarded as a factor.Will try a diffe ...

iluv2clean
Level 1: Cadet

Is my mobile which is on a Telstra plan for an S9 Samsung unlocked, I am paying it off over 24 interest-free monthly payments. I wish to take the sim out and use the phone with a travel sim overseas.

Taiotee
Level 2: Rookie

I've recently seen that Samsung is rolling out the 8.0 update for the stock Note 8 and I'm a little concerned that the update is not even featured on the Telstra pending-updates page. Can somebody enlighten me on the ETA of the OTA update?

Teresa16
Level 2: Rookie

I purchased the S8 as it was advertised as being waterproof.

2 weeks after purchase the phone was put on charge overnight.
Whilst we were asleep and the phone charging the phone completely reset itself and turned off.
When I turned the phone on in the m ...

PeterCB750
Level 2: Rookie

S9+

Hi, bit of a numpty question...just ordered the new S9+ online, currently have S7. Retaining current phone number, account etc. When the new phone arrives do I just take the sim card out of the S7 and put it in the S9+ and continue on happily?

Antman3
Level 3: Gumshoe

I would like to add iPhone 6s and Apple iPad, modems etc to my profile could someone please help me navigate to the right section cheers藍樂珞

Oz_Bloke
Level 1: Cadet

I understand that the latest patch is:Software Version: NRD90M.G935FXXU1DQJ8Update Type: Bugfix onlyUpdate Testing Status: Now deployingEstimated Available Date: 24/11/2017So, why does my phone say ANDROID SECURITY PATCH LEVEL - 1 October 2017? How d ...

Community Manager CrowdSupport Community Manager
Community Manager

By default, your phone rings for 15 seconds before diverting a call to MessageBank® – you can change this using increments of five seconds (up to 30 seconds).

To extend the ring time, enter the following sequence on your mobile phone:

**61*101**(number ...

highwalker
Level 2: Rookie

I have a Telstra postpaid connection which has been ported from other provider recently. I am using it on my S7 edge, now I'm wonder as to when I'll be enabled on VoLTE? I use VoLTE on my iPhone which is on Optus and would also like the same on my Te ...

PervySage
Level 1: Cadet

I'm currently using a Samsung Galaxy S6, At home I get 0 reception so I use Wifi Calling, When I make outbound calls its absolutely perfect. However every second call I get does not ring at all, I will get no "missed call" in my phones call log, but ...

spencer67
Level 1: Cadet

pleasen help cant send mms but can receive

Marty56
Level 1: Cadet

Brendon5
Level 1: Cadet

I like Samsung becose it easy to use

Hunter-IT
Level 20: Director

There is a new update available for the galaxy S9

phillip2012
Level 2: Rookie

Hi since I recieved my S9 Plus I have noticed a number of my outbound calls dropping. I did see some YouTube videos and similar reports made online about this. Apparently it's a software issue. I called Telstra and reported the fault and they have re ...

Damiancicc
Level 2: Rookie

Leilund
Level 1: Cadet

Hi all,I've been having issues with Wifi calls on my Galaxy S7 for the last few months. Outbound calls work fine, but incoming calls will only answer, but with no voice in either direction. Occasionally, an inbound call will work, but only if it is i ...

Midlifecrisis
Level 1: Cadet

Hi,

Can you advise when the Gear S3 with LTE is going to be supported on the Telstra network?

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