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Level 1: Cadet

Was just wondering if there was an ETA for the oreo update on the s7

Level 20: Director

There is new firmware for the galaxy S9

Level 20: Director

The S9 June security update in now available OTA

Level 1: Cadet

Will Telstra be releasing the Samsung Galaxy S9 Note the same time as the rest of the country or will it be delayed several months like the Tab S3

Level 1: Cadet

Hello I'm thinking of taking Telstra up on their offer of the "new phone feeling". My question relates to what happens with my old phone. I presume it gets on sold somewhere ? I currently have a Samsung S8. How does Telstra wipe or reset the phones t ...

Level 2: Rookie

Tried to download Telstra Air app but following message appeared: "your device not compatible with this version".  Meaning what?

Level 1: Cadet

My new Samsung A8 keeps dropping out when connected to my Bigpond home Wi-Fi.

Level 1: Cadet

Hi,  Have a telstra phone on a plan (where I dont actually own the phone anymore) and the screen has a crack / needs replacement. No issurance in the current plan.  Solutions to have the screen replaced?1) Samsung store?2) Telstra shop? 3) Local rand ...

Level 1: Cadet

I occasionally see a notification that " the owner is contacting your device " does any one know what that is about. I AM the owner of this Samsung S7. Bit concerned im being hacked.

Level 1: Cadet

All of a sudden my phone stopped connecting to telsra air I tried restarting my phone, logging out of Telstra air and logging back in and finally I uninstalled then reinstalled the app. I am in range to s hotspot but still won't work.

Level 2: Rookie

I have a micro sim not a nano sim, do i have to go to telstra and get a new sim?

Level 2: Rookie

Having trouble getting my Samsung S7 and S8+ to connect to my new NBN Smart Modem any one got any answersPLEASE.............

Level 4: Private Eye

I am on a post plan with Telstra and just want to transfer my sim card to a new mobile that I am purchasing.   Have been told its unlocked, its a Samsung Galaxy J3 model.   Do I just put my sim card in and all will stay the same except in a new phone ...

Level 2: Rookie

Hi guys, I have an S7 edge that doesn't want to charge in the car anymore. Charges fine via 240v adapter, but doesn't even recognise being plugged in when in the car.The cable works elsewhere, so that has been disregarded as a factor.Will try a diffe ...

Level 1: Cadet

Is my mobile which is on a Telstra plan for an S9 Samsung unlocked, I am paying it off over 24 interest-free monthly payments. I wish to take the sim out and use the phone with a travel sim overseas.

Level 2: Rookie

I've recently seen that Samsung is rolling out the 8.0 update for the stock Note 8 and I'm a little concerned that the update is not even featured on the Telstra pending-updates page. Can somebody enlighten me on the ETA of the OTA update?

Level 2: Rookie

I purchased the S8 as it was advertised as being waterproof.

2 weeks after purchase the phone was put on charge overnight.
Whilst we were asleep and the phone charging the phone completely reset itself and turned off.
When I turned the phone on in the m ...

Level 2: Rookie


Hi, bit of a numpty question...just ordered the new S9+ online, currently have S7. Retaining current phone number, account etc. When the new phone arrives do I just take the sim card out of the S7 and put it in the S9+ and continue on happily?

Level 3: Gumshoe

I would like to add iPhone 6s and Apple iPad, modems etc to my profile could someone please help me navigate to the right section cheers藍樂珞

Level 1: Cadet

I understand that the latest patch is:Software Version: NRD90M.G935FXXU1DQJ8Update Type: Bugfix onlyUpdate Testing Status: Now deployingEstimated Available Date: 24/11/2017So, why does my phone say ANDROID SECURITY PATCH LEVEL - 1 October 2017? How d ...

Level 1: Cadet

Hi, I got a gift, Samsung Galaxy S9+ from a friend in Australia. I need to know which VPN will be the best at it. Some people on Reddit say that set up an OpenVPN. But some people say to buy a Dedicated VPN which will not just support phone, but also ...

Level 1: Cadet

pleasen help cant send mms but can receive

Level 1: Cadet

Level 1: Cadet

I like Samsung becose it easy to use

Level 2: Rookie

Hi since I recieved my S9 Plus I have noticed a number of my outbound calls dropping. I did see some YouTube videos and similar reports made online about this. Apparently it's a software issue. I called Telstra and reported the fault and they have re ...

Level 2: Rookie

Level 1: Cadet

Hi all,I've been having issues with Wifi calls on my Galaxy S7 for the last few months. Outbound calls work fine, but incoming calls will only answer, but with no voice in either direction. Occasionally, an inbound call will work, but only if it is i ...

Level 1: Cadet


Can you advise when the Gear S3 with LTE is going to be supported on the Telstra network?

Level 20: Director

I have just downloaded the latest update for the S7. It seems to be stable

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