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Delza73
Level 1: Cadet

I have ordered a new service with Telstra and arranged to port my number. SIM arrived today, put it in and nothing. No set up details in pack. Can anyone help, I need to have it up and going ASAP so that I can cancel my virgin service.

hsuser
Level 2: Rookie

After some research, it would seem that Telstra does not have firmware to support RCS on Note 10.  I have approached Telstra tech support who didn't know what RCS is and failed to call back after I asked that my query be escalated and then Samsung wh ...

DavidCarter
Level 2: Rookie

I wonder if anyone else has been duped like I have.I thought I was purchasing a couple of Galaxy S9 mobile phones, when I "bought" them from my local Telstra shop.My bill for Internet, land line and 2 mobiles is $272 per month. Over a 2 year period t ...

3850box75_2019
Level 1: Cadet

want is going to happen in Jan 2020 to the price of the Samsung A30 phone? Samsung A30 regards the current $50 credit off RRP?

Harmonise
Level 1: Cadet

Am at my wit's end with on-line Telstra consultants. On 26/11 upgraded my whole internet/mob ph package which included a new Samsung S10. After repeating myself several times asking if I would be able to use my old micro-sim in the new S10, so that I ...

Itsnotmyname123
Level 1: Cadet

I'll be in the UK for 31 days and want to know what you can do to reduce the $10 per day fee as I believe it is exorbitant . An extra $310 on top of an already high bill is really not acceptable. 

Law80
Level 1: Cadet

Hi During several phone calls today - my phone kept dropping out.  I could here the caller - but they could not hear me.  I thought it may of been my phone (Samsung S10+) but then my bosses phone did the same this afternoon and she has an Iphone?

Ashleyriley
Level 1: Cadet

Love the s7 edge 

Bastien
Level 1: Cadet

Hi, I ordered by internet a $40 Pre-Paid SIM Starter Kit the 18th November and I didn't still received it...it said I take 2-7 days to received the sim...and I can't follow my order track on starttrack...

Rbc1975
Level 1: Cadet

Hi.   The new Samsung a90 has VoLTE out of the box.   Should I expect VoWifi to be available when I purchase from Telstra Shop ??     
I can not find any reference documents that say it will or won’t.  I suspect it will be available, but want to be su ...

BOARHUNTER
Level 1: Cadet

Samsung Galaxy A20 device IMEI <removed for privacy purposes>

ROKC
Level 1: Cadet

need to extend ring time

La4
Level 5: Eagle Eye

I am on a post plan with Telstra and just want to transfer my sim card to a new mobile that I am purchasing.   Have been told its unlocked, its a Samsung Galaxy J3 model.   Do I just put my sim card in and all will stay the same except in a new phone ...

Small1
Level 1: Cadet

i just need a plan that dosen't cost so much i am on such a tight budgetso i get these stress messages"We estimate you've used 59% of your monthly call/SMS/MMS allowance, as at 03:00 AEST 29/10, with 18 days to your next bill. Help? telstra.com.au/us ...

peaches12
Level 1: Cadet

My Samsung galaxy 3 not compatible to use app. Can it be easily sorted

maeneak
Level 3: Gumshoe

I recently bought a Note 10+ direct from Samsung to replace my Note 9 (also from Samsung). RCS is not working on the new phone at all and was working fine on my Note 9. Ive spoken to Samsung and Telstra and both blame the other for the issue. I've tr ...

lizzie582
Level 1: Cadet

I have a Samsung Galaxy note 10 mobile from Telstra, and i have lost the S_Pen, I need help on if and or i can purchase one from somewhere.

Faith10
Level 1: Cadet

Can telstra charge you a late fee when a payment extension is in place and you pay the bill on the aggreement date ? I was chaged a late fee for having paid my bill on the aggreed date they tried telling me i did not have a payment extension in place ...

hsuser
Level 2: Rookie

On my Note 8, I used to receive voicemail messages as multimedia files from messagebank.I have recently updated to a note10 and I am no longer receiving them. Telstrra tech support could not name the service and told me there is no such service yet I ...

Sheree85
Level 1: Cadet

So anyone know how to factory reset a Samsung Note 10+, well stupid me cant remember the password I set up, and the phone is not giving me the option of using face or fingerprint to unlock. To make it even worse my phone is in flight mode, which it n ...

Rbc1975
Level 1: Cadet

Hi.   The new Samsung a90 has VoLTE out of the box.   Should I expect VoWifi to be available when I purchase from Telstra Shop ??     
I can not find any reference documents that say it will or won’t.  I suspect it will be available, but want to be su ...

Yang141
Level 4: Private Eye

Am I going to be the last one receiving this “pre” order?

babbando
Level 1: Cadet

 in regards to your platin 15$ a month fee It should be expert help standard not idiot overseas frustrating non help. Ive been paying you for long enough, what a load of poor service rubbishI should cancel right now for offering me a ridicoulos offer ...

babbando
Level 1: Cadet

 in regards to your platin 15$ a month fee It should be expert help standard not idiot overseas frustrating non help. Ive been paying you for long enough, what a load of poor service rubbishI should cancel right now for offering me a ridicoulos offer ...

Coffee_Bean
Level 1: Cadet

Hi, I've been given the run around and so over it. I want the old style messagebank notification instead of media/audio file thing. I would like it when people leave a voice message I receive a notification under the messagebank (sms message) and not ...

Noname666
Level 1: Cadet

Grey s8+ no voice connection on Telstra data+SMS ok. Seems ok on vodaphone. Fixable??

Jaydee_
Level 5: Eagle Eye

I called today to ask when I will receive my phone as I went in to the store on friday to be told "you ordered the wrong color and we dont have any stock". I ordered mine on the 15 of August and they said they still had 350+ phone to allocate. Where ...

PODGENSQUEAK
Level 1: Cadet

NO1

Personally samsung has to be the no1 brand on the market for affordability and they just keep throwing crazy ideas around like hole punches no one thought it was possible next thing you know it an amazing a ray of pictures came about homers donuts ma ...

Tiffanylee23
Level 2: Rookie

What do you think about Samsung over iPhones guys <top>

Hunter-IT
Level 20: Director

The galaxy S9 April security update is now available

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