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JenniferMustard
Level 1: Cadet

Frustratedas
Level 1: Cadet

My phone says not registered on network. Cannot make calls, send messages etc. Tried troubleshoot, tried suggestions from google, nothing is working

Tanya19
Level 1: Cadet

I have purchased a Galaxy watch and have been unable to connect to Telstra yousewatch as Stand  alone use it was meant for. Error message is "Sorry, we can't authorise this purchasePlease contact the account holder of this service to resolve this iss ...

IGA
Level 2: Rookie

On the Android 10 front, when will the Telstra Galaxy Note 9 get this update? It has been released in Europe for a couple of versions and hit the US around the 3rd February. My SM-N960F is still on Android 9 (Version:N960FXXS4CSJ1) which was the last ...

Cho8
Level 1: Cadet

Hi. I need t o retrieve a number I called from Feb 7 and 8. I've deleted it but can i access from a bill or otherwise 

Ed64
Level 1: Cadet

Nbn

I no longer can get my home nbn on my mobile or laptop. It is asking for available network and does not pick up our home one

Aussie_Jock
Level 1: Cadet

I've just changed from my Galaxy S8 to a Galaxy A70. On the S8 I had visual voicemail. Where the VM would be downloaded to my phone. I didn't need to dial 101 How do I get this onto my Galaxy A70.  thanks 

Modingnar
Level 1: Cadet

How can I do to get back the deleted photos and videos from my Samsung Galaxy S8, I just format the SD card and lost all of my media file, help please!!

hipsterdufus
Level 1: Cadet

I can't access my emails through outlook from my phone " this account is currently unavailable please try again later". I am too scared to delete and reinstall as I don't.want  to.lose my saved folder ....What the he'll???Bigpond is working though th ...

1276
Level 1: Cadet

as anyone have any idea how to get outlook to work on Samsung a70?

Msgiles
Level 1: Cadet

I accidentally applied for direct debit can i have it cancelled please. Im. Happy to pay manually by credit card

Sandolita
Level 2: Rookie

Since I've received my new phone, I'm being charged for SMS enhanced messaging. I don't make calls to any 1900 numbers or receive any read receipts, and I'm unable to find where to switch this off.Have Googled to try to find how I turn this off, but ...

RuthieJ90
Level 1: Cadet

<Removed for Privacy> What does this mean? The explanation you gave in the email didn't give a proper explanation

Level 11: Detective StrayaM8
Level 11: Detective

Tried to look for an answer on google, however information has been quite hard to find, surprisingly, maybe my google-fu is weaker than thought. I have a Samsung S9+, which I dropped a few months ago (Had a case on but it was a cheaper flimsy one)A v ...

4A4443
Level 1: Cadet

How do I set up a phone diversion from a Samsung J2 Pro to a iphone X I have tried the **22* phone number # thing and that did not work. I tried to do it in samsung settings. Is there anything else I can try?

Yunak
Level 3: Gumshoe

Unable to access network except by wifi How do I get online? 

Harmonise
Level 1: Cadet

Am at my wit's end with on-line Telstra consultants. On 26/11 upgraded my whole internet/mob ph package which included a new Samsung S10. After repeating myself several times asking if I would be able to use my old micro-sim in the new S10, so that I ...

BOARHUNTER
Level 1: Cadet

Samsung Galaxy A20 device IMEI <removed for privacy purposes>

ROKC
Level 1: Cadet

need to extend ring time

La4
Level 5: Eagle Eye

I am on a post plan with Telstra and just want to transfer my sim card to a new mobile that I am purchasing.   Have been told its unlocked, its a Samsung Galaxy J3 model.   Do I just put my sim card in and all will stay the same except in a new phone ...

JenniferMustard
Level 1: Cadet

Tanya19
Level 1: Cadet

I have purchased a Galaxy watch and have been unable to connect to Telstra yousewatch as Stand  alone use it was meant for. Error message is "Sorry, we can't authorise this purchasePlease contact the account holder of this service to resolve this iss ...

Aussie_Jock
Level 1: Cadet

I've just changed from my Galaxy S8 to a Galaxy A70. On the S8 I had visual voicemail. Where the VM would be downloaded to my phone. I didn't need to dial 101 How do I get this onto my Galaxy A70.  thanks 

hipsterdufus
Level 1: Cadet

I can't access my emails through outlook from my phone " this account is currently unavailable please try again later". I am too scared to delete and reinstall as I don't.want  to.lose my saved folder ....What the he'll???Bigpond is working though th ...

1276
Level 1: Cadet

as anyone have any idea how to get outlook to work on Samsung a70?

SassSauce
Level 1: Cadet

Hola amigos,Any kind soul want to help ya girl out and try recharge my acc.? I usually use paypal but it keeps saying error with payment.. and i have no data to be able to solve the problem.Iv been talking with Telstra ALL DAY and they cant possibly ...

Driftingprogram
Level 1: Cadet

Hi, Below is a link which explains that unlocked note 9 from optus does not work on telstra. https://crowdsupport.telstra.com.au/t5/Samsung/How-to-get-VoLTE-working-on-an-Optus-supplied-Galaxy-Note-9/td-p/784024  Can someone confirm the issue, I just ...

RatMatrix
Level 1: Cadet

Whenever I try and disable diverts, I get this ....
"Unexpected response from network"
... when using the Telstra supplied codes.

Any ideas?

Keith2020
Level 1: Cadet

I was emailed on February 3 that my new iPad would be delivered soon. I haven’t received it yet? 

LW10
Level 1: Cadet

We have a Telstra antenna, one of the new affordable square panel ones, and it has hugely improved our internet access, but our mobile phone access is still not that great.  We have 3 bars in the kitchen but can't make or receive calls from there.  F ...

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