CrowdSupport®
Android

Samsung

cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a question
Advanced
image
  • All Posts
  • Answered
  • Unanswered
Msgiles
Level 1: Cadet

I accidentally applied for direct debit can i have it cancelled please. Im. Happy to pay manually by credit card

Sandolita
Level 2: Rookie

Since I've received my new phone, I'm being charged for SMS enhanced messaging. I don't make calls to any 1900 numbers or receive any read receipts, and I'm unable to find where to switch this off.Have Googled to try to find how I turn this off, but ...

Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Lobo1
Level 1: Cadet

When did the latest security update occur? 

AntsP
Level 1: Cadet

When will Telstra release one ui 2.0 android 10 update for the galaxy s9 now that it's available in Australia 

Drwhom
Level 3: Gumshoe

So my galaxy watch of 9 months is misbehaving. It overheated, turns off and disconnects from my galaxy note 10+. I was advised to take it to a Telstra shop to be accessed. Well that was a person in the shop saying "hmmmm it needs to be sent off for e ...

SassSauce
Level 1: Cadet

Hola amigos,Any kind soul want to help ya girl out and try recharge my acc.? I usually use paypal but it keeps saying error with payment.. and i have no data to be able to solve the problem.Iv been talking with Telstra ALL DAY and they cant possibly ...

penshuner
Level 2: Rookie

How does this work, my phone is from Kogan import, I dont see any chat messaging set up at all? Is it Samsung or telstra? My friends A20 has these settings mine doesn't A40 ... Am I out of luck . Seems carriers blame Samsung, them blame carriers. 

Driftingprogram
Level 1: Cadet

Hi, Below is a link which explains that unlocked note 9 from optus does not work on telstra. https://crowdsupport.telstra.com.au/t5/Samsung/How-to-get-VoLTE-working-on-an-Optus-supplied-Galaxy-Note-9/td-p/784024  Can someone confirm the issue, I just ...

Matkison
Level 2: Rookie

It's so hard to find any current similar issues, they always bring up issues from years previous. My S10 5g suddenly stopped receiving and sending Chat msgs using the telstra RCS feature.Can you tell me if there is any issues with Telstra RCS current ...

Sandolita
Level 2: Rookie

Since I've received my new phone, I'm being charged for SMS enhanced messaging. I don't make calls to any 1900 numbers or receive any read receipts, and I'm unable to find where to switch this off.Have Googled to try to find how I turn this off, but ...

RuthieJ90
Level 1: Cadet

<Removed for Privacy> What does this mean? The explanation you gave in the email didn't give a proper explanation

Level 11: Detective StrayaM8
Level 11: Detective

Tried to look for an answer on google, however information has been quite hard to find, surprisingly, maybe my google-fu is weaker than thought. I have a Samsung S9+, which I dropped a few months ago (Had a case on but it was a cheaper flimsy one)A v ...

4A4443
Level 1: Cadet

How do I set up a phone diversion from a Samsung J2 Pro to a iphone X I have tried the **22* phone number # thing and that did not work. I tried to do it in samsung settings. Is there anything else I can try?

Yunak
Level 3: Gumshoe

Unable to access network except by wifi How do I get online? 

Harmonise
Level 1: Cadet

Am at my wit's end with on-line Telstra consultants. On 26/11 upgraded my whole internet/mob ph package which included a new Samsung S10. After repeating myself several times asking if I would be able to use my old micro-sim in the new S10, so that I ...

BOARHUNTER
Level 1: Cadet

Samsung Galaxy A20 device IMEI <removed for privacy purposes>

ROKC
Level 1: Cadet

need to extend ring time

La4
Level 5: Eagle Eye

I am on a post plan with Telstra and just want to transfer my sim card to a new mobile that I am purchasing.   Have been told its unlocked, its a Samsung Galaxy J3 model.   Do I just put my sim card in and all will stay the same except in a new phone ...

Small1
Level 1: Cadet

i just need a plan that dosen't cost so much i am on such a tight budgetso i get these stress messages"We estimate you've used 59% of your monthly call/SMS/MMS allowance, as at 03:00 AEST 29/10, with 18 days to your next bill. Help? telstra.com.au/us ...

Msgiles
Level 1: Cadet

I accidentally applied for direct debit can i have it cancelled please. Im. Happy to pay manually by credit card

Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

SassSauce
Level 1: Cadet

Hola amigos,Any kind soul want to help ya girl out and try recharge my acc.? I usually use paypal but it keeps saying error with payment.. and i have no data to be able to solve the problem.Iv been talking with Telstra ALL DAY and they cant possibly ...

Driftingprogram
Level 1: Cadet

Hi, Below is a link which explains that unlocked note 9 from optus does not work on telstra. https://crowdsupport.telstra.com.au/t5/Samsung/How-to-get-VoLTE-working-on-an-Optus-supplied-Galaxy-Note-9/td-p/784024  Can someone confirm the issue, I just ...

RatMatrix
Level 1: Cadet

Whenever I try and disable diverts, I get this ....
"Unexpected response from network"
... when using the Telstra supplied codes.

Any ideas?

Keith2020
Level 1: Cadet

I was emailed on February 3 that my new iPad would be delivered soon. I haven’t received it yet? 

LW10
Level 1: Cadet

We have a Telstra antenna, one of the new affordable square panel ones, and it has hugely improved our internet access, but our mobile phone access is still not that great.  We have 3 bars in the kitchen but can't make or receive calls from there.  F ...

Lizzie26
Level 1: Cadet

I changed my NBN Plan and one Mobile Plan whilst ordering two new Samsung A70 Mobile Phones. If I try the tracking of order request, it doesn't recognize the Reference Number I was emailed. My NBN Plan changed next day, but one mobile plan hasn't cha ...

in-limbo
Level 2: Rookie

Using  a new Android mobile (but not Samsung sadly) and the Galaxy Watch LTE aways works to make and receive calls when standalone but only occasionally works standalone when sending/receiving SMS - what keeps changing?The watch connects to the mobil ...

Purbles
Level 1: Cadet

MMS

Hi, I am unable to send and receive MMS messages. The kicker here is I am not with Telstra anymore. But I continue to recieve texts saying, go to Telstra.com to view mms. Im with Lyca mobile. How do I fix this?Thanks 

Our community experts

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit