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lizzie582
Level 1: Cadet

I have a Samsung Galaxy note 10 mobile from Telstra, and i have lost the S_Pen, I need help on if and or i can purchase one from somewhere.

SamsungSD
Level 1: Cadet

I have a Samsung Galaxy S9 Phone and a Samsung Smart Watch connected with Telstra One number.  however quite often when the phone and watch are not connected by Bluetooth the watch will not ring even though I have subscribed and pay monthly for Telst ...

Andre08
Level 2: Rookie

Has any telstra customers experienced the worst service regarding ordering this bloody phone This is not a preorder planWas told 3 to 5 business days for phone to be delivered Then told there is no stock available australia wide all bsThen i was told ...

Doug05
Level 2: Rookie

I've upgraded from a Note 9 to Note 10+ 4G (both bought direct from Samsung) but RCS is not working on the Note 10 - it was working fine on the Note 9.  I've spoken to Telstra and they either don't know what RCS is or blame Samsung or say RCS is not ...

Jaydee_
Level 5: Eagle Eye

Please can someone tell me when I will get my phone, please. I have asked Samsung and they say to talk with telstra. It is a never ending circle calling with no real answer.

hsuser
Level 2: Rookie

After some research, it would seem that Telstra does not have firmware to support RCS on Note 10.  I have approached Telstra tech support who didn't know what RCS is and failed to call back after I asked that my query be escalated and then Samsung wh ...

maeneak
Level 2: Rookie

I recently bought a Note 10+ direct from Samsung to replace my Note 9 (also from Samsung). RCS is not working on the new phone at all and was working fine on my Note 9. Ive spoken to Samsung and Telstra and both blame the other for the issue. I've tr ...

ParaLevo
Level 1: Cadet

Hi I upgraded from a S8+ to a Note 10+ 5G.Since changing phones, there is no option in my messaging app to enable RCS and my voicemails don't come through as Audio messages. I contacted support via 24x7 app who said that RCS is not supported on the N ...

rikamarie
Level 3: Gumshoe

The battery life of my watch has been aweful since the moment I got it. I originally thought it was just because I was using it a lot  but I am now using minimal functions on it and yesterday it took it off charge at 6am and by 3pm it was dead. Do I ...

Yang141
Level 4: Private Eye

Am I going to be the last one receiving this “pre” order?

Faith10
Level 1: Cadet

Can telstra charge you a late fee when a payment extension is in place and you pay the bill on the aggreement date ? I was chaged a late fee for having paid my bill on the aggreed date they tried telling me i did not have a payment extension in place ...

hsuser
Level 2: Rookie

On my Note 8, I used to receive voicemail messages as multimedia files from messagebank.I have recently updated to a note10 and I am no longer receiving them. Telstrra tech support could not name the service and told me there is no such service yet I ...

Sheree85
Level 1: Cadet

So anyone know how to factory reset a Samsung Note 10+, well stupid me cant remember the password I set up, and the phone is not giving me the option of using face or fingerprint to unlock. To make it even worse my phone is in flight mode, which it n ...

Videogamer
Level 1: Cadet

for context,i brought a new Telstra pre-paid Samsung Galaxy A20 as an upgrade from my iphone 5s and while I'm using a belong sim i thought because its one the Telstra network it would be fine. after getting the phone i found this was not the case. I' ...

Redgumtv
Level 4: Private Eye

Strange problem. After downloading the Telstra Air app on to my Galaxy S9+ my Glympse app which I have used for years could no longer operate correctly. Tracking on the receiving phone was all over the place. I removed the Telstra Air app and the pro ...

ASB81
Level 2: Rookie

Hi - ever since I moved to Telstra Pre-paid, my phone reception in Docklands and CBD is very poor. in most cases, my phone has no reception and I miss all the urgent calls. Once I leave the city area towards the suburbs, reception gets better. Other ...

hmmmmmmmmmmm
Level 2: Rookie

what is network code for Telstra pre-paid samsung a10? I am putting in a new Belong (a division of Telstra using the telstra network) Sim that I just had my number ported too and it now asks me for a network code (3 tries remaining).Where is this num ...

Redgumtv
Level 4: Private Eye

If I buy a mobile from Telstra can I repay it earlier than planned?

Liswenbro
Level 1: Cadet

turn off message bank

xstevex
Level 1: Cadet

Hey guys, just started experiencing distortion with my s10 microphone. People I speak to can barely hear me. Also evident when recording a video. Anyone else experience this problem?

SamsungSD
Level 1: Cadet

I have a Samsung Galaxy S9 Phone and a Samsung Smart Watch connected with Telstra One number.  however quite often when the phone and watch are not connected by Bluetooth the watch will not ring even though I have subscribed and pay monthly for Telst ...

Yang141
Level 4: Private Eye

Am I going to be the last one receiving this “pre” order?

babbando
Level 1: Cadet

 in regards to your platin 15$ a month fee It should be expert help standard not idiot overseas frustrating non help. Ive been paying you for long enough, what a load of poor service rubbishI should cancel right now for offering me a ridicoulos offer ...

babbando
Level 1: Cadet

 in regards to your platin 15$ a month fee It should be expert help standard not idiot overseas frustrating non help. Ive been paying you for long enough, what a load of poor service rubbishI should cancel right now for offering me a ridicoulos offer ...

Coffee_Bean
Level 1: Cadet

Hi, I've been given the run around and so over it. I want the old style messagebank notification instead of media/audio file thing. I would like it when people leave a voice message I receive a notification under the messagebank (sms message) and not ...

Noname666
Level 1: Cadet

Grey s8+ no voice connection on Telstra data+SMS ok. Seems ok on vodaphone. Fixable??

Jaydee_
Level 5: Eagle Eye

I called today to ask when I will receive my phone as I went in to the store on friday to be told "you ordered the wrong color and we dont have any stock". I ordered mine on the 15 of August and they said they still had 350+ phone to allocate. Where ...

PODGENSQUEAK
Level 1: Cadet

NO1

Personally samsung has to be the no1 brand on the market for affordability and they just keep throwing crazy ideas around like hole punches no one thought it was possible next thing you know it an amazing a ray of pictures came about homers donuts ma ...

Tiffanylee23
Level 2: Rookie

What do you think about Samsung over iPhones guys <top>

Hunter-IT
Level 20: Director

The galaxy S9 April security update is now available

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