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Sandolita
Level 2: Rookie

Since I've received my new phone, I'm being charged for SMS enhanced messaging. I don't make calls to any 1900 numbers or receive any read receipts, and I'm unable to find where to switch this off.Have Googled to try to find how I turn this off, but ...

Driftingprogram
Level 1: Cadet

Hi, Below is a link which explains that unlocked note 9 from optus does not work on telstra. https://crowdsupport.telstra.com.au/t5/Samsung/How-to-get-VoLTE-working-on-an-Optus-supplied-Galaxy-Note-9/td-p/784024  Can someone confirm the issue, I just ...

Matkison
Level 2: Rookie

It's so hard to find any current similar issues, they always bring up issues from years previous. My S10 5g suddenly stopped receiving and sending Chat msgs using the telstra RCS feature.Can you tell me if there is any issues with Telstra RCS current ...

zz111
Level 1: Cadet

I have Caller tones on my phone and I want to remove it A.S.A.P not happy with the charge unfortunately I thought it was free I have a Samsung S10. Thanks

RuthieJ90
Level 1: Cadet

<Removed for Privacy> What does this mean? The explanation you gave in the email didn't give a proper explanation

AboutSS
Level 2: Rookie

Hi, I am unable to disable call waiting on my mobile. When I try it from the call settings I get an error message saying sim or network error. I have tried using code #43# and I get a message saying it is disabled but I still get call waiting. I have ...

gafsta
Level 1: Cadet

I tried to order a mini Google bundle with my points at the Telstra rewards store online but it only takes drivers licence or passport as identification neither I have or had used to open my account so I am unhappy at present as I cannot seem to get ...

gafsta
Level 1: Cadet

I would love to know the comparison from the s10 5g to the 20 5g as I am thinking of getting one

Lobo1
Level 1: Cadet

When did the latest security update occur? 

RatMatrix
Level 1: Cadet

Whenever I try and disable diverts, I get this ....
"Unexpected response from network"
... when using the Telstra supplied codes.

Any ideas?

Sandolita
Level 2: Rookie

Since I've received my new phone, I'm being charged for SMS enhanced messaging. I don't make calls to any 1900 numbers or receive any read receipts, and I'm unable to find where to switch this off.Have Googled to try to find how I turn this off, but ...

RuthieJ90
Level 1: Cadet

<Removed for Privacy> What does this mean? The explanation you gave in the email didn't give a proper explanation

Level 11: Detective StrayaM8
Level 11: Detective

Tried to look for an answer on google, however information has been quite hard to find, surprisingly, maybe my google-fu is weaker than thought. I have a Samsung S9+, which I dropped a few months ago (Had a case on but it was a cheaper flimsy one)A v ...

4A4443
Level 1: Cadet

How do I set up a phone diversion from a Samsung J2 Pro to a iphone X I have tried the **22* phone number # thing and that did not work. I tried to do it in samsung settings. Is there anything else I can try?

Yunak
Level 3: Gumshoe

Unable to access network except by wifi How do I get online? 

Harmonise
Level 1: Cadet

Am at my wit's end with on-line Telstra consultants. On 26/11 upgraded my whole internet/mob ph package which included a new Samsung S10. After repeating myself several times asking if I would be able to use my old micro-sim in the new S10, so that I ...

BOARHUNTER
Level 1: Cadet

Samsung Galaxy A20 device IMEI <removed for privacy purposes>

ROKC
Level 1: Cadet

need to extend ring time

La4
Level 5: Eagle Eye

I am on a post plan with Telstra and just want to transfer my sim card to a new mobile that I am purchasing.   Have been told its unlocked, its a Samsung Galaxy J3 model.   Do I just put my sim card in and all will stay the same except in a new phone ...

Small1
Level 1: Cadet

i just need a plan that dosen't cost so much i am on such a tight budgetso i get these stress messages"We estimate you've used 59% of your monthly call/SMS/MMS allowance, as at 03:00 AEST 29/10, with 18 days to your next bill. Help? telstra.com.au/us ...

Driftingprogram
Level 1: Cadet

Hi, Below is a link which explains that unlocked note 9 from optus does not work on telstra. https://crowdsupport.telstra.com.au/t5/Samsung/How-to-get-VoLTE-working-on-an-Optus-supplied-Galaxy-Note-9/td-p/784024  Can someone confirm the issue, I just ...

RatMatrix
Level 1: Cadet

Whenever I try and disable diverts, I get this ....
"Unexpected response from network"
... when using the Telstra supplied codes.

Any ideas?

Keith2020
Level 1: Cadet

I was emailed on February 3 that my new iPad would be delivered soon. I haven’t received it yet? 

LW10
Level 1: Cadet

We have a Telstra antenna, one of the new affordable square panel ones, and it has hugely improved our internet access, but our mobile phone access is still not that great.  We have 3 bars in the kitchen but can't make or receive calls from there.  F ...

Lizzie26
Level 1: Cadet

I changed my NBN Plan and one Mobile Plan whilst ordering two new Samsung A70 Mobile Phones. If I try the tracking of order request, it doesn't recognize the Reference Number I was emailed. My NBN Plan changed next day, but one mobile plan hasn't cha ...

in-limbo
Level 2: Rookie

Using  a new Android mobile (but not Samsung sadly) and the Galaxy Watch LTE aways works to make and receive calls when standalone but only occasionally works standalone when sending/receiving SMS - what keeps changing?The watch connects to the mobil ...

Purbles
Level 1: Cadet

MMS

Hi, I am unable to send and receive MMS messages. The kicker here is I am not with Telstra anymore. But I continue to recieve texts saying, go to Telstra.com to view mms. Im with Lyca mobile. How do I fix this?Thanks 

Law437
Level 1: Cadet

Hi Guys Need assistance here, just recently ported over from Lebara 04/02/2020 and I have been notified that the porting has been completed via SMS/EMail.  I can make and receive calls, SMS but I cannot get access to my mobile data and as a result ca ...

Orga
Level 1: Cadet
Bigeni
Level 1: Cadet

Want to change my Telstra prepaid number to my old optus number 

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