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FRUITIE
Level 1: Cadet

I just got my Samsung S20+ 5G and a few times a day It drops out & I have turn my phone off & on. I get no sim card, no network... my sim card has been replaced. 

JarradB
Level 1: Cadet

Hi, I ordered this on the 8th and have received absolutely no feedback on the status of this. I know that it’s a weird time right now but that’s no reason to silent.
1-2397991677346 is the order number. When I ordered the phone I was told 5-7 days. Th ...

JamesMcC
Level 1: Cadet

Hi, I understand with COVID-19 orders are delayed, however I am having real trouble confirming that an order of a Galaxywatch 42mm is happening. I have a confirmation email saying I would receive tracking information and the item would be delivered i ...

Alternate
Level 1: Cadet

Hi, I'm looking at buying a Samsung Galaxy A20 which is 'Pre-paid'. Am I able to continue using my existing contract? Thanks in advance.

Gobbo
Level 1: Cadet

I am age 78 good on computers but useless on phones. Battery in Samsung Clamshell phone abt 10 years old stuffed. I use it as emergency phone with prepaid from Telstra which last for 6 months.
Best option buy a new phone of same or little more $ than ...

JoeR1
Level 2: Rookie

Bought the S20+ online and received it today, however the proof of purchase/welcome letter was not woth the phone and it is required to redeem the galaxy buds. 24x7 chat did not help as they claim it was not found and the ePOW can't find my IMEI. How ...

HaydenSun
Level 1: Cadet

Pre ordered phone with order number attached on my confirmation thought nothing of it. I check the status and i was in progress for 3-4 weeks until it had changed to being completed. Due to not be in the office at the time and the tracking nunber sti ...

tonyorbe
Level 1: Cadet

Hi.I am unable to connect to the internet. There is 27gb of data available. Could someone please step me through what I need to do?

Cranky111
Level 1: Cadet

Hi , several months ago i ordered as new phone snd plzn online to update my current phone . Now im being charged for a complete new phone number. C aznt get anyone to talk too

jtur88
Level 1: Cadet

Like many people i preordered the s20 ultra in Feb, my order status is still "in progress" and the sbs order number doesnt work for tracking. Just wondering if anyone out there has had any updates regarding this? im struggling to get anywhere with li ...

Alternate
Level 1: Cadet

Hi, I'm looking at buying a Samsung Galaxy A20 which is 'Pre-paid'. Am I able to continue using my existing contract? Thanks in advance.

tonyorbe
Level 1: Cadet

Hi.I am unable to connect to the internet. There is 27gb of data available. Could someone please step me through what I need to do?

C-Bear140
Level 2: Rookie

My signal bar says LTE not 4G is this correct ??????

Hkc2020
Level 3: Gumshoe

Hi there,  I got my S20 ultra today. It's all set up and everything is working perfectly. How ever my "chat" features or RCS messaging option is no longer on available. Which was working perfectly when I had my S10±. How do I get it working? I don't ...

Msgiles
Level 2: Rookie

I accidentally applied for direct debit can i have it cancelled please. Im. Happy to pay manually by credit card

Fletch374851
Level 3: Gumshoe

Well i am using one now and welll for an oldie its a goodie i must say it a good cheap backup phone if ya ever in trouble

Sandolita
Level 2: Rookie

Since I've received my new phone, I'm being charged for SMS enhanced messaging. I don't make calls to any 1900 numbers or receive any read receipts, and I'm unable to find where to switch this off.Have Googled to try to find how I turn this off, but ...

RuthieJ90
Level 1: Cadet

<Removed for Privacy> What does this mean? The explanation you gave in the email didn't give a proper explanation

Level 11: Detective StrayaM8
Level 11: Detective

Tried to look for an answer on google, however information has been quite hard to find, surprisingly, maybe my google-fu is weaker than thought. I have a Samsung S9+, which I dropped a few months ago (Had a case on but it was a cheaper flimsy one)A v ...

4A4443
Level 1: Cadet

How do I set up a phone diversion from a Samsung J2 Pro to a iphone X I have tried the **22* phone number # thing and that did not work. I tried to do it in samsung settings. Is there anything else I can try?

HaydenSun
Level 1: Cadet

Pre ordered phone with order number attached on my confirmation thought nothing of it. I check the status and i was in progress for 3-4 weeks until it had changed to being completed. Due to not be in the office at the time and the tracking nunber sti ...

Cranky111
Level 1: Cadet

Hi , several months ago i ordered as new phone snd plzn online to update my current phone . Now im being charged for a complete new phone number. C aznt get anyone to talk too

jtur88
Level 1: Cadet

Like many people i preordered the s20 ultra in Feb, my order status is still "in progress" and the sbs order number doesnt work for tracking. Just wondering if anyone out there has had any updates regarding this? im struggling to get anywhere with li ...

Evelynjoy
Level 1: Cadet

Can't call cause telstra won't except my call, I'm self isolating so can't goto store. I've had my plan over a year. I don't like my device and want to upgrade. I've tried everything but nothing seems to be available for tablets. Although I've payed ...

Petey1
Level 1: Cadet

Is it possible 

WeBBie
Level 1: Cadet

I think because of the cheap installation of a new tower at Narooma after the bushfires my reception is crap! Inside no bar outside 1bar, i had no trouble before the fires, can this be fixed.

Shaun42
Level 1: Cadet

I recently upgraded to the latest firmware. Since then, the phone has randomly rebooted multiple times, this morning it was stuck on a reboot loop and now reboot appears to be incomplete - the phone is stuck on a black screen with the blue light abov ...

Tans68
Level 1: Cadet

Trying to access my 24x7 app but it won't accept my details like my username and password

reidlake7
Level 1: Cadet

my GALAXY S9  mobile has no internet and says no network or service error.

mjl71
Level 1: Cadet

the telstra tv box office movies app won't play movies unless a device is replaced but only cancel comes up. when i go into the settings to change devices it does, but not show up as replacing older device that iitrepaced by it 

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