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hsuser
Level 2: Rookie

After some research, it would seem that Telstra does not have firmware to support RCS on Note 10.  I have approached Telstra tech support who didn't know what RCS is and failed to call back after I asked that my query be escalated and then Samsung wh ...

GymNerd
Level 2: Rookie

I had a software update today N976BXXS1ASJ6/N976BOXM1ASJ2/N976BXXS1ASJ8Security patch level: 1 November 2019. Since this update this morning my phone is switching from H+/3G/4G/5G constantly. Download speeds through a speed test are much lower than u ...

kezya
Level 1: Cadet

I am trying to move to Telstra and transfer my old number from Amaysim. The trials last 6 days already (first was Boost, and now 3 days trial with Telstra). Every new Telstra chat person promises to do transfer in 24h and then - nothing. No reply and ...

JessiDrapez
Level 1: Cadet

I received an email on the 4 November with my pre-paid order receipt for my new Samsung A20 phone. However, a day later, I received an update email confirming the order has been received and that they would contact me and confirm information about th ...

ROKC
Level 1: Cadet

need to extend ring time

Michelle14
Level 1: Cadet

Hi. I took my new samsung A70 on holidays taking lots of photos. Now I'm home I want to download onto my laptop, but although I can see icons in the DMIC folder the laptop says there's no photos. Can someone tell me how to get my photos please?

La4
Level 5: Eagle Eye

I am on a post plan with Telstra and just want to transfer my sim card to a new mobile that I am purchasing.   Have been told its unlocked, its a Samsung Galaxy J3 model.   Do I just put my sim card in and all will stay the same except in a new phone ...

macfanboy007
Level 1: Cadet

Can anybody confirm if the Samsung Galaxy A20 purchased online from the Telstra Shop is unlocked?  I asked yesterday with online support and they repeated 3 times that it was unlocked.  

Dodom
Level 1: Cadet

Sms

Can not send text on s20 5g 

Aero5
Level 1: Cadet

Hi!I just wanna know if Telstra refurbish Galaxy phones. I got a Galaxy S10 Plus from a third party seller that was originally sold by Telstra and he told me the device is new but it doesn't look new. The device came in a Galaxy 10 plus box but the I ...

ROKC
Level 1: Cadet

need to extend ring time

La4
Level 5: Eagle Eye

I am on a post plan with Telstra and just want to transfer my sim card to a new mobile that I am purchasing.   Have been told its unlocked, its a Samsung Galaxy J3 model.   Do I just put my sim card in and all will stay the same except in a new phone ...

Small1
Level 1: Cadet

i just need a plan that dosen't cost so much i am on such a tight budgetso i get these stress messages"We estimate you've used 59% of your monthly call/SMS/MMS allowance, as at 03:00 AEST 29/10, with 18 days to your next bill. Help? telstra.com.au/us ...

peaches12
Level 1: Cadet

My Samsung galaxy 3 not compatible to use app. Can it be easily sorted

maeneak
Level 3: Gumshoe

I recently bought a Note 10+ direct from Samsung to replace my Note 9 (also from Samsung). RCS is not working on the new phone at all and was working fine on my Note 9. Ive spoken to Samsung and Telstra and both blame the other for the issue. I've tr ...

lizzie582
Level 1: Cadet

I have a Samsung Galaxy note 10 mobile from Telstra, and i have lost the S_Pen, I need help on if and or i can purchase one from somewhere.

Faith10
Level 1: Cadet

Can telstra charge you a late fee when a payment extension is in place and you pay the bill on the aggreement date ? I was chaged a late fee for having paid my bill on the aggreed date they tried telling me i did not have a payment extension in place ...

hsuser
Level 2: Rookie

On my Note 8, I used to receive voicemail messages as multimedia files from messagebank.I have recently updated to a note10 and I am no longer receiving them. Telstrra tech support could not name the service and told me there is no such service yet I ...

Sheree85
Level 1: Cadet

So anyone know how to factory reset a Samsung Note 10+, well stupid me cant remember the password I set up, and the phone is not giving me the option of using face or fingerprint to unlock. To make it even worse my phone is in flight mode, which it n ...

Videogamer
Level 1: Cadet

for context,i brought a new Telstra pre-paid Samsung Galaxy A20 as an upgrade from my iphone 5s and while I'm using a belong sim i thought because its one the Telstra network it would be fine. after getting the phone i found this was not the case. I' ...

Yang141
Level 4: Private Eye

Am I going to be the last one receiving this “pre” order?

babbando
Level 1: Cadet

 in regards to your platin 15$ a month fee It should be expert help standard not idiot overseas frustrating non help. Ive been paying you for long enough, what a load of poor service rubbishI should cancel right now for offering me a ridicoulos offer ...

babbando
Level 1: Cadet

 in regards to your platin 15$ a month fee It should be expert help standard not idiot overseas frustrating non help. Ive been paying you for long enough, what a load of poor service rubbishI should cancel right now for offering me a ridicoulos offer ...

Coffee_Bean
Level 1: Cadet

Hi, I've been given the run around and so over it. I want the old style messagebank notification instead of media/audio file thing. I would like it when people leave a voice message I receive a notification under the messagebank (sms message) and not ...

Noname666
Level 1: Cadet

Grey s8+ no voice connection on Telstra data+SMS ok. Seems ok on vodaphone. Fixable??

Jaydee_
Level 5: Eagle Eye

I called today to ask when I will receive my phone as I went in to the store on friday to be told "you ordered the wrong color and we dont have any stock". I ordered mine on the 15 of August and they said they still had 350+ phone to allocate. Where ...

PODGENSQUEAK
Level 1: Cadet

NO1

Personally samsung has to be the no1 brand on the market for affordability and they just keep throwing crazy ideas around like hole punches no one thought it was possible next thing you know it an amazing a ray of pictures came about homers donuts ma ...

Tiffanylee23
Level 2: Rookie

What do you think about Samsung over iPhones guys <top>

Hunter-IT
Level 20: Director

The galaxy S9 April security update is now available

Lachhunter
Level 1: Cadet

Good

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