Level 1: Cadet


Hi, I suddenly cannot use my network. I don't know why. There's a page come out said my network is currently down when I wanted to connect the WiFi.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Support Team
Support Team

Re: disconnected

Hi @changdo12


Apologies for the delay in our reply and to hear of the frustration.


This is most certainly not the feedback we like to see coming from our customers.


Can I ask if you are still needing help with the mentioned problem with your connection?


Please let me know so I can attempt to assist further.

- Stef

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Samsung Galaxy Note9

The Camera. Reimagined.

Find out more