This thread is now archived and closed to new comments. Some of the links and information provided in this thread may no longer be available or relevant. If you have a question please post a new topic.
My husband bought a used phone (samsung s7 edge) from online. When we received it, we immediatley put a sim on it. it shows that there's a signal on the phone bars but as we try to ring other number. A voice said that this handset is being locked by its network.
Is there anything you can advise to us on what to do in this kind of situation.