it seems that i am unable to put contact 24/7 chat in a link. text to url this is a problem. so i can say contact 24/7 chat and past a plain link but i cant paste a link that says click here for 24/7 chat support.
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well thats interesting...it used to work
You also have to select HTML, it doesn't work under rich text.
Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.