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lynnek
Level 2: Rookie

Phone Scam?

Answered

Is anyone else getting phone calls from someone with a foreign accent, very hard to understand claiming to be from Telstra who say that you have been downloading unsolicited content and porn on your computer and want you to go to your computer and do things?

3 ACCEPTED SOLUTIONS

Accepted Solutions
Level 23: Superhero
Accepted Solution

Re: Phone Scam?

Tell them to bugger off and hang up...or... Play along and stretch them out for a min of 15mins (give positive reassurance that tour doing everything they suggest but dont actually act on it) then let them know you own a MAC, you may get abused but you have done the less fortunate that get suck in a favor by delaying there practices.. What ever you do, don't let them in ( the PC ) as yes it's a scam.

Cheers,
Dave

Level 22: Superhuman
Accepted Solution

Re: Phone Scam?

It's a new scam.

 

A variation on the "There is something wrong with your PC" scam.

 

As with all scams - it's pretty obvious is someone wants you to give information or control of your PC over to them.

 

Thanks for the heads up. It's almost like we need a whole section on Scam warnings...Smiley Frustrated

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Level 22: Superhuman
Accepted Solution

Re: Phone Scam?

I once had one scammer on for 40 minutes. I had people listening in on the extension, laughing in another room.

 

I had the ratbag convinced he had hooked a little old lady, who was a complete noob.  I had him saying "full stop" whenever he had to say "dot",

 

After the 40 minutes, I let him off the hook, and told him he was great entertainment and at least we had stopped him from scamming some poor little old lady out of money for part of his day.

 

Vengeance can be sweet.

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78 REPLIES 78
Level 23: Superhero
Accepted Solution

Re: Phone Scam?

Tell them to bugger off and hang up...or... Play along and stretch them out for a min of 15mins (give positive reassurance that tour doing everything they suggest but dont actually act on it) then let them know you own a MAC, you may get abused but you have done the less fortunate that get suck in a favor by delaying there practices.. What ever you do, don't let them in ( the PC ) as yes it's a scam.

Cheers,
Dave

Level 22: Superhuman
Accepted Solution

Re: Phone Scam?

It's a new scam.

 

A variation on the "There is something wrong with your PC" scam.

 

As with all scams - it's pretty obvious is someone wants you to give information or control of your PC over to them.

 

Thanks for the heads up. It's almost like we need a whole section on Scam warnings...Smiley Frustrated

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Level 22: Superhuman
Accepted Solution

Re: Phone Scam?

I once had one scammer on for 40 minutes. I had people listening in on the extension, laughing in another room.

 

I had the ratbag convinced he had hooked a little old lady, who was a complete noob.  I had him saying "full stop" whenever he had to say "dot",

 

After the 40 minutes, I let him off the hook, and told him he was great entertainment and at least we had stopped him from scamming some poor little old lady out of money for part of his day.

 

Vengeance can be sweet.

__________________

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lynnek
Level 2: Rookie

Re: Phone Scam?

I can tell you that I told him a lot more than to bugger off.

lynnek
Level 2: Rookie

Re: Phone Scam?

That's hilarious I will remember that for next time.

Level 22: Superhuman

Re: Phone Scam?

ACMA has an article on this today.

 

http://www.acma.gov.au/theACMA/engage-blogs/engage-blogs/Marketers/Telemarketing/A-wakeup-call-help-...

 

__________________

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edwinflynn
Level 1: Cadet

Re: Phone Scam?

I haven't had a call from Telstra but I have received similar calls purportedly from other companies claiming I have downloaded a virus on my computer and that it's been sending alerts to their system. I didn't need to investigate to recognize the scam. It's plain obvious. I hung up.
edwinflynn
Level 1: Cadet

Re: Phone Scam?

By the way, I reported the call and posted the phone number at http://www.callercenter.com to raise a waning. Also referred it to the FTC in an attempt to shut the scam down.
paul2
Level 5: Eagle Eye

Re: Phone Scam?

i had someone ring me once  (they havnt since)   all i said was computur   didnt know i had one  what are they    the person then hung up

amanda-morton1
Level 1: Cadet

Re: Phone Scam?

We had a call last night.  I answered the phone as it came up as "Private Overseas".  Because all my famiy are in South Africa, obviously I answered it.  The person also said they were from Telstra and whatever we had been downloading was affecting their "server" and they were going to disconnect my internet service in one hour.  I hung up the phone and they immediately phoned back.  I told my husband to take the call as I couldn't be bothered.  Well, this person started abusing my husband on the phone saying that he was going to come to our house and beat my husband up because I had hung up on him!  The scary thing is that he had our address as he repeated it to my husband.  I don't even want a land line because of this exact thing but I have to have one in order to have the internet service!

davdeg
Level 1: Cadet

Re: Phone Scam?

Yes I keep getting them call and say that my internet has been hacked and they needed to get on my connection or I would be cut off. I told him to go ahead and cut me off.  When asked for a name and number to call them back on, I was given Shaun Marks on 199 399.

Tidus0
Level 1: Cadet

Re: Phone Scam?

Play them along and be stupid "oh is this part of my advantage care package from Dell support just in case something goes wrong?"

They will probably say yes.

"What model do I have again?"

They will pull one out of the air or say they need details to find that one out.

After you toy with them for a while you say. Well surprising I don't have a Dell and I don't have an advantage care package so you must have the wrong number. Sorry bye"

It's funny. They try scam you so you waste their time.
michelle13-13
Level 1: Cadet

Re: Phone Scam?

Yes, I have had these calls two days in a row
michelle13-13
Level 1: Cadet

Re: Phone Scam?

I kept the goose on the phone for about20 and was abruptly hung up on when I told him that I didn't have a credit card. Lol
ACD_64
Level 1: Cadet

Re: Phone Scam?

These "Telstra Technicians" have been ringing me twice a night, sometimes at 11.30pm, and have been very aggressive in that they say "Madam, I am just doing my job".  I have said to them go ahead and cut off my internet....but it's never happened. I think I will take the advice of some of the other posts on here, as I just want them to stop calling, it's been going on for over 3 months! 

Sam_One
Level 1: Cadet

Re: Phone Scam?

Just got the call myself. alarm bells started ringing immediatley....strong sub continent accent, loud background crowd noises in the overseas call centre, never bothered to confirm personal details like valid Telstra CSR. 

played along with them for a while until I couldn't keep my cool. Unloaded felt heaps better and hung up. Yes they called back twice so now the phone is off the hook for the night. Anyone wants me i'm on mobile. 

Annee
Level 1: Cadet

Re: Phone Scam?

I got an overseas call around 4pm this afternoon.  Caller was male and sounded Indian. He told me that he was from Telstra and that Telstra had detected a problem with my internet and would have to close my internet connection down. When I asked what was he talking about, he replied that Telstra had detected corrupt files on my computer.  I told him I did not believe he was from Telstra, to which he said he was.  I then asked to speak to a higher supervisor from Telstra in Australia. I heard him speak to someone telling them of my request. A different guy came on to the phone. I asked for his name ... I already thought the call was a scam because in my dealings with legitimate Telstra personnel they usually check my personal details first and already know my name.

The guy never gave his name, I also said I asked to speak to a supervisor in Australia. He became aggitated. I told him they had called me ... I should be the one aggitated and that I believed the call to be a scam. He then yelled down the phone at me and said: "Who told you? Who told you? You need to go to your computer now!' I don't react too kindly to someone yelling at me down a phone line especially when they have interrupted me with their call. I said again I blieved them to be scammers and that I would be reporting them and hung up.  I rang Telstra and alerted them to the call.

In this instance the scammers did not get someone who came down in the last shower, I am well aware of these scams and will certainly not entertain their wishes or their temper tantrums! I am now letting my friends and family know of this current scam.

hezr7
Level 1: Cadet

Re: Phone Scam?

I just had one of these calls as soon as i asked if he could tell me the full name on the account he couldnt i told him he it sounded like a scam he got very rude and told me not to waste his time i told him he isnt from telstra they wouldnt be so unprofessional!!!
Support Team
Support Team

Re: Phone Scam?

Hi Everyone,

If you have received a call which you think may be a scam

Please have a read here http://crowdsupport.telstra.com.au/t5/General-Community-KB/Mobile-and-Home-Phone-scams/ta-p/251309 on some handy tips on what you can do

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deevitto
Level 1: Cadet

Re: Phone Scam?

I had that call this morning went through all the bull and player his game for about 30 min , then I asked him could he hold the line a moment while i kept him holding for 15 min I then got back to him and told him to hold 5 minutes more then I got on the phone was telling him about my sick aunt , he hung up after told me it was to hard to communicate with me , now that's funny don't you think
Level 22: Superhuman

Re: Phone Scam?

Smiley LOL 

 

Well done.

 

Stops the thieves from scamming some poor sucker who isn't as aware as others.

 

Sooner or later, your phone number gets recognised as "poisoned", I beleive.

 

Heads-up though, they have ALREADY started using the "Heartbleed" issue as an excuse for sucking in the unsuspecting.

 

 

 

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MegWill
Level 1: Cadet

Re: Phone Scam?

Had a call today, saying they were a Telstra Service Center and that hackers had gotten into my computer and that my computer was sending out messages to their center and was mucking it up.  They said it was a matter of urgencey and that I was going to be disconected if I didnt follow their instructions.  So I asked who I was talking to, and who are you....once again Christina from Telstra and the reason was repeated. I asked where she was, and she answered Melbourne. I asked for Id number she wanted to know why....I asked to speak to a superviser and another indian man was put on telling me the problem is with my computer....I asked him the same questions, and he said he was in Melbourne Telstra Service Center. I could here a room full of people, sounding very Indian.  So I said I dont believe you, he asked why...and I said because every body seems to be Indian......in which he then launched into a rant, can an Indian only talk to an Indian, I said what? and he repeated it with a raised voice several more times almost yelling.....I hung up and rang Telstra, it wasnt them, nothing wrong with my computer, they would not ring like that, no verification of my account name, date of birth etc. They also told me that what they had been saying is not possible. Anyway its getting handed up to the right people to follow up on what is happening.  Wow, I cant believe people actually say they are Telstra. So just thought I would report for everyone else to have a heads up....and I see some other peples experiences are very, very similar. Oh , I would like to add I'm not racist, I am just aware of overseas scammers....thats why I questioned the accents.

Level 22: Superhuman

Re: Phone Scam?

G'day MegWill and welcome to crowdsupport.

 

Well done on your part.

 

BTW, there's nothing racist about what you hve said. The sad fact is that the vast majority of the issue is coming from Indian call centres.  I know several Indians I have worked with who are just as vocal about the scammers.

 

My guess is that if the majority of call centres were, for instance in Mexico, the majority of the call scams would be coming from there.

 

 

I think it's entirely possible that some of the legitimate call centres are unknowingly providing resources for this sort of activity.

 

 

__________________

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MegWill
Level 1: Cadet

Re: Phone Scam?

Well, I just got another call from scammers saying they were with Telstra and are going to drop our bill price. I once again asked who you are and again it was Telstra also with an Indian accent. I said Telstra doesnt make home phone calls like that...and there was just dead silence........and then she hung up. I feel like I am being targeted and I am sick of it. Why cant we be protected from this sort of thing. Something has to change. If its going to be like that then i wish all companies would stop using these overseas call centers. Absoulutely fed up. It's very stressful to say the least as I am already trying to sort out another Telecom network that rang my mother (78yrs) with hearing aids and on heavy pain meds, and talked her into joining them. She actually thought they were Telstra! They are Business Class Telecomunications. As soon as she joined them she couldnt understand why Telstra got cut off, so rang them to cancel it, and went back to Telstra with in a 20 day period. Thats how long it took to get put back on, but she had rung to organise that even earlier. Well 4 months down the track and she still getting bill for hundreds of dollar, puls added on late fees even though the bills dont arrive in time. The modem had been sent back straight away and letters had been sent, with no answer. A complaint has been lodged with the Ombudsman, and ACA, but the stress for an elderly sick lonley person on a pension is just unforgivable. Something needs to change, we need to be able to lock the door on these theifs. I dont feel protected anymore. 

 

You wouldnt believe it......the phone just rang and it was another one.....dumb founded!!!! What do I do????

Level 22: Superhuman

Re: Phone Scam?

That's applling.

 

In respect of your mother, there WILL be a trace of actions, bill, letter, whatever.

 

Definitely report them here: https://www.tio.com.au/members/members-listing/BUSCL1

 

IMHO, they are telescammers.

 

 

 

__________________

If I've helped in some way, a Kudos would be appreciated.
Any opinions I express or advice I give are purely my own, and don't represent Telstra.


steely
Level 1: Cadet

Re: Phone Scam?

I had a call last night, originally an asian sounding lady told me that I had downloaded some file that had a virus. Being older and a bit slow really helped. She then put me on to her supervisor, he insisted that he was from Telstra (even gave me a name "Austin" and phone number [0261004275], not many indians named Austin) He told me to type in "TEAMVIEW" and he would walk me through the problem. For some reason 'alarm bells ' rang , I held him up for a while and then made an excuse and told him I would ring back. I immediately contacted my service provider "Internode" they were very helpful and explained the scam and what he could have done if i had let him access my system with his "TEAMVIEW" . Be careful.

CBC
Level 1: Cadet

Re: Phone Scam?

Just had a call from some person, deap accent and hard to understand. Saying he was from Telstra. He said that my computer internet conection was going to be turned off in 2 hours because of a problem with my system. Fortunately I told him to F Off because he was a scammer, I then hung up. I then jumped on here and found a whole heap of other people have had the same scammers. When are the authorities that be, going to stop this sort of crap for good? If it isn't one scam it's another. I reckon about 50 different scams are tried on me alone every couple of months.

Government and society have made it pretty Clear that we can't now have a normal life with out the internet.

So it is highly frustrating that we have to put up with this crap from scammers day in and night out.

If the Net ever Dies in the ass I won't Miss it. CBC

Level 23: Superhero

Re: Phone Scam?

Unfortunately it's not just as simple as the authorities being able to do something about these calls.

 

They are normally calls from obscure overseas places, generated by a computer program, and the originating source numbers are continually changing.

 

Sure you end up with a Pete or John or Jody on the phone who can barely speak Englich let alone understand it or have ever been christened with a name like that, but local, Australian do not call registers etc. can't prevent the calls happening I'm affraid.

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JerryAtrick
Level 1: Cadet

Re: Phone Scam?

And on it goes!! Just wish I had seen this site beforehand - I wasn't as creative with my responses.  This guy (from Telstra's sub-continent) said he was located in South Victoria (bit of a giveaway huh).  Gave me his phone number which turned out to be the same as the guy who rang from "Microsoft Windows".  Geez....my pc must be an absolute mess...I've got "errors", I'm going to be disconnected, my security is at risk blah blah blah.  I do feel sorry for the people who get sucked in by these morons.

SydneyMum
Level 1: Cadet

Re: Phone Scam?

YES!   I just got a call (what was clearly an Indian call centre) saying that I had downloaded viruses that is affecting Telstra's Bigpond service and if I didn't let them help me they would cut off my Internet service immediately.  They then wanted me to go to a site called TeamViewer.com and give them remote access to my computer.  Clearly a scam and one that Telstra should do what you can to protect people from.  In the background I could hear dozens of people reading the same script to others.  If you are unsure.  Hang up and call Bigpond.

Anes
Level 1: Cadet

Re: Phone Scam?

WARNING – Today I received a call at home from private number

“We are calling from Telstra regarding your internet account”

“We are about to disconnect your internet because your computer appears to have a virus and is sending malicious files and viruses”

“We can show you what the problem is if you log into your computer”

“Press the windows button (button with flags) and the letter R at the same time (Run box appears)”

“Now in the Run open box type ‘eventvwr’ ”

“Now the event viewer box appears.. now under custom views select administration events”

“What can you see?”

“There’s thousands of malicious files and that is where the problem is from”

“Now to try to fix it go to the run box again (click on the window button and letter R at the same time)”

“Now in the run open box type ‘www.infosis.net’ ”

“Internet browser opens up now select the ‘Team viewer button’ (the team viewer file uploads)”

 

At that point I got really suspicious because the infosis website was not associated with Telstra and it had text in a different language, at that point I remember that he mentioned that they are associated with the NAB bank and they can see it has affected me... so I asked him how they are associated with the NAB bank!! He was dodging the question and got more agitated as I insisted on an answer.. he then hung up the call. I also believe the call centre noise background was on a recording to make the call seem to be coming from a very busy call centre. I ended up deleting the file that was downloaded. Also that event viewer they showed me is normal and is found in every computer, it’s just events and not viruses or files. Also, the call took a while to connect as it was from overseas and they only spoke after a few hello’s, and he had a strong Indian accent.  It appears that the file they were trying to get me to download was to setup a method (on the next steps) for them to view everything I do on my computer.

 

If Australian companies like Telstra did not have their call centres overseas it wouldn’t be so easy to believe that this call was legit, we would have been able to tell that it’s clear that this call is from overseas and it is a scam (it’s not Telstra). Companies with Millions of Australian consumers should not be allowed to have their call centres overseas it should be national security.   

Level 22: Superhuman

Re: Phone Scam?

Well spotted Anes, and welcome to Crowdsupport.

 

The file they were going to get you to download would also have given them complete access to your computer, and there's a good chance that they would have loaded a package of ransomware on your PC, which requires quite a bit of effort to remove (I've done this for people who have been caught out)

 

 

 

The first thing to note is that there is absolutely NO WAY anyone can just ring you out of the blue and tell you your PC has a virus.

 

It simply cannot be done.

 

Also, AFAIK, Telstra NEVER ring with a private number.

 

In respect of your last paragraph, There are legitimate and hard working overseas call centres, but it's an ongoing problem.

 

I'm more worried about "data sovereignty"  (do a google search), because crooks and thieves (and feel free to call them such if you get another call) will always be with us.

 

 

Thanks for the heads up, and make sure you also alert your freinds and family. The more people become aware, the harder it will be for the crooks to make a living.

 

 

 

 

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MikePerth
Level 1: Cadet

Re: Phone Scam?

I had a call, reportedly from Telstra, to check if I am getting 'the best value'. The number shown was not, as often' 'Unknown' but was from 08 6228 4014. After I terminated the call I tried to ring the number to check that it was Telstra, but the number would not ring. Is this a 'real' call, or was it a hoax, now cleverly displaying a local number (if that's possible). The problem with these hoax calls is that the real Telstra is unlikely to get to have a reasonable conversation due to the number of hoax calls. Maybe telstra needs to come up with some way of proving they are who they say thay are, like we do (DOB - Secret question etc)

Level 22: Superhuman

Re: Phone Scam?

Gday MikePerth, and welcome to Crowd support,

One thing I have learned is to lookup http://www.reverseaustralia.com/ and enter the number. In this case it does seem to be a real Telstra numberbut the are a huge number of complaints and a degree of oddity about how the number operates
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skinny50
Level 1: Cadet

Re: Phone Scam?

Just received one of these calls. He said that they were going to close my "internet" account for six months. My language could only be described as colourful in my response

MikePerth
Level 1: Cadet

Re: Phone Scam?

Many thanks, Mike

APL
Level 1: Cadet

Re: Phone Scam?

I've been geting phone calls from 0386442948 x 15 calls in one day, the frequency increased once we told them we we going to the police, I think it's some sort of telemarketing/scam, we have a silent number, they told us they were representing Telstra, has any one else had this problem?

tko13
Level 1: Cadet

Re: Phone Scam?

Thanks! I just had the same call. I told him I couldn't get to my computer right now, could I have the number to call him back. He couldn't understand why I couldn't go to my computer... He was very angry and hung up. :-)

nmo
Level 2: Rookie

Re: Phone Scam?

I have been getting heaps of calls from 0386442948.

 

I listened to how telstra were going to reduce my bill.  Then I had to confirm a few details to qualify for the offer.  When I declined to provide the said details I was shouted at repeatedly - "what is the matter with you"!

 

The next time I pressed the caller for the company name and she hung up.

 

I am getting annoyed at the calls - is there a way to block them

gadgetgw
Level 1: Cadet

Re: Phone Scam?

The "Telstra" internet problem Scammers seem to be targeting Geelong area at the monent.

 

they sometimes show as a blank number but have a local (forwarding Number) that they answer on using the term "Telstra Technical Support"

 

I have been ringing back these people repeatdly and they get very abusive .

 

To test their verasity ask them for there telstra ID, the will probably use d25896  which is a not valid number. They go by the names Mark Gibson or Ron White

 

Whatever you do don't believe them and do nothing other than perhaps not hanging up the call but just leaving it for ten minutes and go back and ask a question then leave it again for a while.

 

If a Telstra official want to get the number they are using for the forwarding i will be happy to provide it to you contact me at any time.

 

gadgetgw
Level 1: Cadet

Re: Phone Scam?

Just tagging so i know when someone replies

Tashen
Level 1: Cadet

Re: Phone Scam?

Yes, I have received exatcly the same phone call this morning. I told the person to "get stuffed" and learn some English.Then I hung up.

76-ski350
Level 1: Cadet

Re: Phone Scam?

I purchesed the new Telstra Gateway Max today and needed support for telstra to set it up. After the the inital setup was done. I called back to get support to configure the network sharing features. But the lady I got couldn't help me and said that she will get someone to call me that could assist. 15 mins later I get a call from teltra saying that they need to configure my computer because it has a virus on it and it's affecting the new modem. So I do as they say and type in this Teamview remote access. Not long after that that are asking that  pay a once off payment of $5.99. reluctantly but agree. I start filling the information forms then it clicks " this is a scam" this information isn't secure. I start deleting the information of the form and the guy on the phone asks what am I doing. I told him that this isn't right and hang up. They ring straight back and I tell them that I will contact Telstra tomorrow and sort it out. they were in my PC for about 10mins. What do I do now? I have recieved an email from western union thanking me for registering with them. But I haven't!! Please advise what I should do from here.

Level 22: Superhuman

Re: Phone Scam?

G'day 76-ski350, and welcome to crowdsupport.

 

WOW, talkabout bad timing, but good that you caught it before it went further.

 

OK, first thing I beleive you should do is get  a really good anti-virus program

 

 https://www.malwarebytes.org/  is one, but there are others.  The reason I suggest getting a new anti-virus program is that they may have disabled or otherwise compromised whatever anti-virus you already have, and we need to make sure, so getting a new one might will defineitely be worht it.

 

DO  FULL SCAN OF YOUR PC, since they were on it, we don't know what package, if any they dumped on it.  

 

 What credit card information did you supply?

 

If you DID supply credit card information, IMMEDIATELY CALL YOUR BANK AND EXPLAIN.

 

They will be VERY COOPERATIVE  (this happened to a friend of mine, and we actually got a refund from AMEX).

 

Lastly, if there is a contact from Western Union (and please, please be sure that it IS Western Union), contact then amd explain.

 

DO NOT COMMIT TO MONEY WITH ANY OF THEM.

 

Let us know how you go, and feel free to follow up here, and we will try to help if they compromised your PC.

 

ALSO.  I WOULD SUGGEST THIS GETS ESCALATED IN TELSTRA, BECAUSE THE JUXTAPOSITION OF YOU GETTING SUCH A CALL WITHIN 15 MINUTES OF YOU CALLING FOR TECH SUPPORT NEEDS LOOKING AT.

 

 

 

 

__________________

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Level 23: Superhero

Re: Phone Scam?

Yes this should be closely looked at by Telstra. The fact that they quote used the wording "your new Modem", is of great concern.

 

 

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Support Team
Support Team

Re: Phone Scam?


@76-ski350 wrote:

I purchesed the new Telstra Gateway Max today and needed support for telstra to set it up. After the the inital setup was done. i called back to get support to configure the network sharing features. But the lady I got couldn't help me and said that she will get someone to call me that could assist. 15 mins later I get a call from teltra saying that they need to configure my computer because it has a virus on it and it's affecting the new modem. So I do as they say and type in this Teamview remote access. not long after that that are asking that  pay a once off payment of $5.99. reluctantly but agree. I start filling the information forms then  it clicks " this is a scam" this information isn't secure. I start deleting the information of the form and the guy on the phone asks what am I doing. I told him that this isn't right and hang up. They ring straight back and I tell them that I will contact Telstra tomorrow and sort it out. they were in my PC for about 10mins. What do I do know? I have recieved an email from western union thanking me for registering with them. But I haven't!! Please advise what I should do from here.


That sounds really bad, I'm about to send you a private message to get details about this so I can forward them on. I would like to second Wanglese's advice in his post also, and definitely keep an eye on your credit card transactions just in case.

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76-ski350
Level 1: Cadet

Re: Phone Scam?

Thanks Wanglese,

I started entering my credit card details and then asked me to leave space after the the number and type in the 3 digit number on the back. I refused to do so and he started getting ticked off. Thats when I deleted the information. I have since contacted my bank and cancelled the card. They informed me that no transactions had been made in the last few hours. My Antivirus is doing a full scan at present and seems to be activated still.

Level 22: Superhuman

Re: Phone Scam?

Good to see you were quickly on the ball @76-ski350 , and good that you gave a heads-up.

 

I'm glad you were able to stop it before it goes further.

 

I know from instances that I have had to fix that one of the first things they do is upload a package of fake anti-virus payloads onto your PC so you get fake messages.

 

Seems you stopped them before it all began.

 

 

Make sure you tell your family and friends too, since the more people know about these scams the better.

 

__________________

If I've helped in some way, a Kudos would be appreciated.
Any opinions I express or advice I give are purely my own, and don't represent Telstra.


Raistlin73
Level 1: Cadet

Re: Phone Scam?

I had a call exactly the same not 30 min ago. I knew it was a scam but to keep up apperances i sounded very troubled that my system was doing that but i could not get to the computer right now to sort it out. They were adiment i have it fixed. I pleaded with them to give me a number to call back on as i was in the middle of something important but i was scared that i had someone hacking my system and getting all my data.

After a few min Janie Smith gave me the number to call back on and ask for her to rectify this issue. (02) 80067900.

Doing a reverse lookup came up with no results. Now she will be waiting by the phone for me to call back urgently Smiley Tongue

 

Being in IT i see a lot of these types of scams and in some cases i can see how people would fall for it. If people can get as much information about these places as possible and get it out there maybe one day it can be limited.

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