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Reisan
Level 2: Rookie

Student Call training

Answered

Hey Guys,

 

My Aunt is a teacher in high school, and she was wondering if you/Telstra had call example/call training videos that she could show the students, or if there was some way to get someone from Telstra to come into the classrooom and do a little presentation about call centre work/taking calls?

 

Any feedback would be appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
Ben_F
Community Alumni (Retired)
Accepted Solution

Re: Student Call training

Interesting question.... Call examples I doubt could be provided (due to privacy and confidentiality), however I've found a few links to try:

 

http://www.telstra.com.au/abouttelstra/contact-us/request-speaker/ - Request a Speaker

http://telstra.com.au/telstracountrywide/index.htm - Telstra CountryWide

 

CountryWide are generally local people, but I don't honestly know if they can help, but its worth a shot ^^

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2 REPLIES 2
Ben_F
Community Alumni (Retired)
Accepted Solution

Re: Student Call training

Interesting question.... Call examples I doubt could be provided (due to privacy and confidentiality), however I've found a few links to try:

 

http://www.telstra.com.au/abouttelstra/contact-us/request-speaker/ - Request a Speaker

http://telstra.com.au/telstracountrywide/index.htm - Telstra CountryWide

 

CountryWide are generally local people, but I don't honestly know if they can help, but its worth a shot ^^

----------------------------


New Users - Click Here!

jessieryder
Level 2: Rookie

Re: Student Call training

You cant make any Telstra guy to explain their process to the Students. But you better try to download the videos from youtube about telstra how the process would be going in call centre.

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