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EddieMurphy
Level 2: Rookie

Hello @telstra, it appears that Sony has released Android Pie globally. The update, carries the build number 47.2.A.0.306, includes the October security patch. Mine is currently on 47.1.A.16.20 (telstra branded). I'll appreciate any updates? Thank yo ...

fully2
Level 1: Cadet

Hi been having issues loging into the 24/7 app or telstra profile the the browser on my sony experia zx2

Only way i have managed to log in so far is going through a backdoor by loging into the telstra news entertainment page then clicking the profile ...

Dizzydi1
Level 1: Cadet

Brought a new mobile to link to current telstra account. Since doing 90% of time shows no service. Anybody know why. Telstra shop no help.

EddieMurphy
Level 2: Rookie

Hi @telstra, I believe that Sony has released Android Pie for the XZ Premium, your software update page still shows May 08 android security update. Will you be releasing the update to the XZ Premium?

dm4
Level 7: Deputy Inspector

Why am I having difficulty in getting a connection to the internet. On two of my computers and one other. For over an hour.

Montyie29
Level 1: Cadet

Do I need antivirus protection for Android phone?

YayYay
Level 1: Cadet

I am using Sony Xperia XZ1 Compact G8441 and I don't get VoLTE on my device. Is my device compatible on Telstra VoLTE?

ChanelLClarke
Level 2: Rookie

Hi, I just bought a PlayStation 4 and I don’t have an internet connection at home. I’ve been using Telstra air on my iPhone 7 Plus and laptop but I can’t seem to connect to it on the ps4 is there anyway I can?? Please Help

JM70
Level 1: Cadet

We have replaced our windows Nokia phone with a new Nokia 6.1. SIM card from old phone too big for new phone and a Telstra Maddington WA 6108 reused to help as we don’t have a platinum account.He would have done it if we signed up for a $15.00 per mo ...

Dan_v
Level 1: Cadet

Can anyone tell me if the SONY XZ Premium will be getting any Android security updates any time soon (or ever again). It is now Aug 2018 and the last security update I received on the phone is the 1 April 2018 update (Build 47.1.A.12.145). It has bee ...

Montyie29
Level 1: Cadet

Do I need antivirus protection for Android phone?

ChanelLClarke
Level 2: Rookie

Hi, I just bought a PlayStation 4 and I don’t have an internet connection at home. I’ve been using Telstra air on my iPhone 7 Plus and laptop but I can’t seem to connect to it on the ps4 is there anyway I can?? Please Help

Prasannad
Level 1: Cadet

I am just wondering countries of International Unlimited Calling Pack will be opt  in opt out by telstra time to time?. If it is so. Will it be impacted to the customers who are on $69 SIM only plan which has International Unlimited Calling Pack as a ...

OhSmeg
Level 1: Cadet

i have a xperia compact like the subject line says, if it anytime its switched off it requires a ahrd rebbot using the 3 buttons to start back up.. + now it wont show that its charging...  have already had the phone looked at "fixed" and sent back du ...

Nomad5
Level 1: Cadet

Hi guys, Just wondering when Telstra will roll out the Android 7.0 upgrade from XZ4T now that it's out there for other carriers around the world. Really love this tablet but the Nougat update will make it even better for multitasking and therefore pr ...

Leopardlady
Level 2: Rookie

I upgraded my Telstra plan to increase my data to accommodate working on a Microsoft Surface for my work. I have tried tethering my Samsung tablets to test the  tethering and both phone and tablet register connection but I keep getting a tethering er ...

Gas42
Level 1: Cadet

Xperia 4a1 Ultra. i had to manually set APN as it didnt automatically update. In trying to set the MMS side of things one of the settings I have to set is MMS Protocol - WAP 2.0. My problem is that my phone does not show MMS Protocol in the APN setti ...

klc09
Level 1: Cadet

Hi everyone! So a couple of months ago I changed my plan and got the Sony Xperia XZ.All has been well with it, well up until a couple of weeks ago. I was in class, I got a notification so I went to check it. It randomly froze (completely not responsi ...

rjhoffy
Level 3: Gumshoe

Hi team,  Now with Sony releasing Nougat for the Sony Xperia Z5 Compact in Australia for non branded handsets, do you have a time frame for when you will receive the update for testing?

Crocky1171
Level 2: Rookie

Has Sony not informed telstra of the Nougat update yet. Its been out for a while. Noting XZ5 and XZ4T are on 01 Apr 16 security update and the debacle from Telstra's effort with Marshmallow, I'd have thought Telstra would be more proactive this time ...

DuckDodgers
Level 19: Deputy Director

This is only for unbranded phones, anyone on the Telstra firmware will have to wait for Telstra to get it updated and released.This update has been released to the Z5 family, Z4 Tablet and the Z3+ (http://www.xperiablog.net/2017/06/28/android-7-1-1-n ...

DuckDodgers
Level 19: Deputy Director

Hi All just noticed that Sony have released a small update to the Z5 and Z3+ series (unbranded phones of course) according to the change log its not the Nougat release, which is disappointing =(, but it does bring your phone up to date with the Novem ...

DuckDodgers
Level 19: Deputy Director

Hi All looks like the X Performance is the first to get Nougat, with firmware 39.2.A.0.327 released today.http://www.xperiablog.net/2016/11/29/xperia-x-performance-is-first-sony-handset-to-get-android-7-0-nougat-39-2-a-0-327/ As always this is for th ...

DuckDodgers
Level 19: Deputy Director

Hi All for those with the X performance having the accelerometer issue, Sony have released the patch today.http://www.xperiablog.net/2016/11/11/new-xperia-x-performance-update-35-0-a-1-297-fixes-accelerometer-issues/ As always this is ONLY for non br ...

DuckDodgers
Level 19: Deputy Director

its all a waiting game now. found this over at the xda forums and have also looked on my phone and it is true. http://forum.xda-developers.com/xperia-z5/general/android-7-0-officially-mentioned-xperia-t3467497some of the guys on the forums are predic ...

DuckDodgers
Level 19: Deputy Director

Hi All Just an FYI just noticed that there is new update being pushed out to the Z5's and Z3+, its nothing major but does bring us to 1st of August security patches also has the following fixes:- Latest security enhancements included- All of our late ...

DuckDodgers
Level 19: Deputy Director

Well as most people may know or not but MM is not coming to the Z2 and Z3 at all, even though the Z3 was part of the Android Nougat Developer Preview, but cause of hardware limitation the phones will never get the update.It seems that a lot of people ...

Flamingo
Level 1: Cadet

Thanks to one of your friendly customer service representatives, I to am not the only one keen for the arrival of the new Sony Z5 Premium. Some of us Sony fans just don't want the second model phone on offer. Sony Z5 Premium is a smart phone just a t ...

gregoryopera
Level 12: Master Detective

As the subject suggests, is there any information regarding if and when the Sony Xperis Tablet S will be made available through Telstra? For those that haven't yet seen this tablet, the Xperia Tablet S is a monster of a tablet with regards to specifi ...

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