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Prasannad
Level 1: Cadet

I am just wondering countries of International Unlimited Calling Pack will be opt  in opt out by telstra time to time?. If it is so. Will it be impacted to the customers who are on $69 SIM only plan which has International Unlimited Calling Pack as a ...

dbeyat45
Level 2: Rookie

I have a SONY Xperia XA2 which cannot send MMS messages to multiple recipients.  The default Messages app would not send them at all and came up with a message about changing "Group MMS" in settings but I can see no "Group MMS" anywhere. I installed ...

peterwelly1
Level 1: Cadet

Hello, my Sony Tablet only shows Android 6.1 as the latest version. Is this correct? Is there any plan for further update.

Dan_v
Level 1: Cadet

Can anyone tell me if the SONY XZ Premium will be getting any Android security updates any time soon (or ever again). It is now Aug 2018 and the last security update I received on the phone is the 1 April 2018 update (Build 47.1.A.12.145). It has bee ...

Andy101
Level 1: Cadet

I have just had my Telstra router TG797nV3 replaced in a free upgrade to a GMax 2 TG800. All devices work fine except for the PS4 which cannot connect to the PSN. I have never had an issue with the previous router. When I reconnect the 797 model the ...

Asmerith
Level 1: Cadet

It's been a little over two weeks since the Xperia XZ2 was released in Australia. Is there any word on when it will be available through Telstra? Obviously we know it's coming but is there at least a window on when it will be available? It's pretty i ...

Tim1079
Level 1: Cadet

With Sony now releasing the Xperia xz2 premium onto the Australian market, is telstra any closer to knowing when they will make this phone available on their plans?

EmilyB1
Level 1: Cadet

For the past few weeks my phone will intermittently display H+ above the network signal, I can use my mobile data but when I try to phone out it says my handset has been blocked on this network, it won't even allow me to call Telstra.

This phone is a ...

jel3
Level 1: Cadet

Looks like the Sony Xperia XZ2 has now been released in Australia. Will Telstra be stocking this phone?

XperiaJunkie
Level 1: Cadet

Have Telstra made anything public about the XZ2 Premium? Really want this phone as I'm on a BYO plan at the moment and my current phone being the XZ Premium looks old and out dated in comparison and the dual camera is so far ahead of the competition ...

Prasannad
Level 1: Cadet

I am just wondering countries of International Unlimited Calling Pack will be opt  in opt out by telstra time to time?. If it is so. Will it be impacted to the customers who are on $69 SIM only plan which has International Unlimited Calling Pack as a ...

OhSmeg
Level 1: Cadet

i have a xperia compact like the subject line says, if it anytime its switched off it requires a ahrd rebbot using the 3 buttons to start back up.. + now it wont show that its charging...  have already had the phone looked at "fixed" and sent back du ...

Nomad5
Level 1: Cadet

Hi guys, Just wondering when Telstra will roll out the Android 7.0 upgrade from XZ4T now that it's out there for other carriers around the world. Really love this tablet but the Nougat update will make it even better for multitasking and therefore pr ...

Leopardlady
Level 2: Rookie

I upgraded my Telstra plan to increase my data to accommodate working on a Microsoft Surface for my work. I have tried tethering my Samsung tablets to test the  tethering and both phone and tablet register connection but I keep getting a tethering er ...

Gas42
Level 1: Cadet

Xperia 4a1 Ultra. i had to manually set APN as it didnt automatically update. In trying to set the MMS side of things one of the settings I have to set is MMS Protocol - WAP 2.0. My problem is that my phone does not show MMS Protocol in the APN setti ...

klc09
Level 1: Cadet

Hi everyone! So a couple of months ago I changed my plan and got the Sony Xperia XZ.All has been well with it, well up until a couple of weeks ago. I was in class, I got a notification so I went to check it. It randomly froze (completely not responsi ...

rjhoffy
Level 3: Gumshoe

Hi team,  Now with Sony releasing Nougat for the Sony Xperia Z5 Compact in Australia for non branded handsets, do you have a time frame for when you will receive the update for testing?

Crocky1171
Level 2: Rookie

Has Sony not informed telstra of the Nougat update yet. Its been out for a while. Noting XZ5 and XZ4T are on 01 Apr 16 security update and the debacle from Telstra's effort with Marshmallow, I'd have thought Telstra would be more proactive this time ...

Xperia_z5_user
Level 1: Cadet

i am a sony xperia z5 E6653 user, and all i need to know that did marhsmallow hit telstra region,if so then why had my device not recieved yet. sony has gone though nougat release and still marshmallow not recieving. why this much delay.

duane20
Level 1: Cadet

Hi having trouble connecting my sony experia to my 6b2319-5g router by wifi. it says authentification problem. It doesn't ask for a password. I'm not good with computers and don't know what to do next. I don't want to be on the phone to telstra for o ...

DuckDodgers
Level 19: Deputy Director

This is only for unbranded phones, anyone on the Telstra firmware will have to wait for Telstra to get it updated and released.This update has been released to the Z5 family, Z4 Tablet and the Z3+ (http://www.xperiablog.net/2017/06/28/android-7-1-1-n ...

DuckDodgers
Level 19: Deputy Director

Hi All just noticed that Sony have released a small update to the Z5 and Z3+ series (unbranded phones of course) according to the change log its not the Nougat release, which is disappointing =(, but it does bring your phone up to date with the Novem ...

DuckDodgers
Level 19: Deputy Director

Hi All looks like the X Performance is the first to get Nougat, with firmware 39.2.A.0.327 released today.http://www.xperiablog.net/2016/11/29/xperia-x-performance-is-first-sony-handset-to-get-android-7-0-nougat-39-2-a-0-327/ As always this is for th ...

DuckDodgers
Level 19: Deputy Director

Hi All for those with the X performance having the accelerometer issue, Sony have released the patch today.http://www.xperiablog.net/2016/11/11/new-xperia-x-performance-update-35-0-a-1-297-fixes-accelerometer-issues/ As always this is ONLY for non br ...

DuckDodgers
Level 19: Deputy Director

its all a waiting game now. found this over at the xda forums and have also looked on my phone and it is true. http://forum.xda-developers.com/xperia-z5/general/android-7-0-officially-mentioned-xperia-t3467497some of the guys on the forums are predic ...

DuckDodgers
Level 19: Deputy Director

Hi All Just an FYI just noticed that there is new update being pushed out to the Z5's and Z3+, its nothing major but does bring us to 1st of August security patches also has the following fixes:- Latest security enhancements included- All of our late ...

DuckDodgers
Level 19: Deputy Director

Well as most people may know or not but MM is not coming to the Z2 and Z3 at all, even though the Z3 was part of the Android Nougat Developer Preview, but cause of hardware limitation the phones will never get the update.It seems that a lot of people ...

Flamingo
Level 1: Cadet

Thanks to one of your friendly customer service representatives, I to am not the only one keen for the arrival of the new Sony Z5 Premium. Some of us Sony fans just don't want the second model phone on offer. Sony Z5 Premium is a smart phone just a t ...

gregoryopera
Level 12: Master Detective

As the subject suggests, is there any information regarding if and when the Sony Xperis Tablet S will be made available through Telstra? For those that haven't yet seen this tablet, the Xperia Tablet S is a monster of a tablet with regards to specifi ...

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