Firstly, how did you subscribe? Via iTunes or GooglePlay
If you're unsure, check how you're being charged on your credit card or Telstra billIf charged to a Credit Card, it will be listed as belowGOOGLE *Telstra CorpGOOGLE.COM = In App subscription via Google PlayAPPLE ITUNES STORE SYDNEY = In App Subscription via iTunes
If charged to a Telstra Bill listed as below under Applications & Entertainment • NRL Weekly $3.99• NRL Annual $99.99• NRL Weekly $1.99 = Existing Weekly Subscriptions (Prior to 2015)
NOTE: If it’s listed in transactions charges under the mobile, it will be an In App Google Play subscription charged to the Telstra bill.
Once you've established how it was subscribed, you can follow the relevant instructions below to unsubscribe
If you subscribed via in app purchase:
You will need to cancel your subscription directly through the relevant App store accounts. iOS Users with an In-App subscription go here Android Users with an In-App subscription go here
You can find more solutions to common issues experienced with pass via http://www.nrl.com/News/WatchLIVENRL/FrequentlyAskedQuestions/tabid/11397/Default.aspx
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