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Scoza05
Level 3: Gumshoe

I have a live pass so can watch replays on my phone but can't on the AFL website due to it being under a different log in (under my wife's info).  What do I need to do to watch replays on the AFL website?

Alison1979
Level 2: Rookie

Hello, My daughter watched the Richmond game on the afl app today on her pre paid phone. My understanding is the data used is unmetered. It was quite a shock to learn that all of her credit was used. It was over $30 worth. Not very happy.

Mootdog
Level 1: Cadet

Hi, I'm having issues when I go to open news stories in the afl app.
The app keeps freezing and I get a notification saying that the app is not responding. I'm using a Sony Xperia Z5 with Android. I've deleted app and reinstalled but with the same res ...

Jootube
Level 2: Rookie

I have reinstalled the app multiple times.Phone completely updated (Samsung S7, Android version 7.0)I am a Telstra customer with a Mobile and Internet plan.After logging in with my Telstra details, turning off my Wi-Fi, I constantly get the error "Oo ...

Nat0406
Level 1: Cadet

Hey Telstra, I purchased the Annual AFL Live subscription through an iOS device. I did this through an in app purchase. I am trying to restore the purchase so that I may watch it on my iPad but unfortunately it isn’t working. What can I do to fix thi ...

Madey
Level 1: Cadet

Good evening,
With random news items I access the app continually freezes often causing my Google pixel xl 2 to also freeze.
As mentioned elsewhere I've uninstalled the app, restarted my phone, reinstalled, cleared cache and ensured location services a ...

ari_keet
Level 1: Cadet

Is there no video coverage of the netball from the commonwealth games in the netball live app?

nysh
Level 2: Rookie

I've been using this App since the last World Cup and it's going really great. These are the steps I've taken so far :1. delete App and reinstall2. Click Restore My Subscription and then checked 'More' and my Subscription is definitely active3. Resor ...

Alex33310
Level 2: Rookie

I cannot access full videos on the netball live app. I have a fully paid subscription, have uninstalled turned off my phone and reinstalled and still nothing. I have had this problem before but have normally been able to sort it out myself. How can I ...

hhhall92
Level 1: Cadet

Hi -  I've been using the Netball Live App for a few months now, but over the last few weeks it hasn't been working.  Whenever I try to watch a Full Match Replay I get the error message "video is temporarily not accessible" which never goes away.  I ...

MiddyG
Level 2: Rookie


I was watching Quad series Eng v SA. Now I am unable to watch any videos. Message says “Server Error - video is temporarily not accessible”.
This has been more than a week now. I have logged on & off. Downloaded app again, renewed my subscription and ...

ari_keet
Level 1: Cadet

I subscribed and paid last night and every single replay available (I tried them all) give the same message when unable to play: "Server error - this video is temporarily unavailable"I'v checked the forum and know you want to know the following:Devic ...

xrbob
Level 2: Rookie

Used to get the Account Error 403, removed the app, cleared my history and cookies, logged out and in to iTunes, reinstalled the app and it seemed to accept my Live Pass. Now getting the error in the subject whenever I go to log in on the iphone. Can ...

Danski1976
Level 2: Rookie

Using nrl app I can't open any articles, just get error 400

Garbogaz
Level 1: Cadet

Hi. Recently downloaded apps. Every time I click on "watch live" I get this message: "External display not allowed for this video". I can access everything else. Any suggestions would be greatly appreciated. Thx

Mat13
Level 2: Rookie

Hey, I'm not a Telstra customer but I've downloaded the nrl app and I've bought the live pass for the year but I can't seem to watch live games, it plays for a couple of seconds then cuts out, I can watch full match replays fine but it doesn't let me ...

ALIAS82
Level 1: Cadet

Hi Team,Since December 2017, I have had login issues to the NRL Live App. I receive a message 'Invalid Email Address or Password'. 1. I have an active NRL Live App subscription through the App Store, today I have verified my Apple ID and Password, an ...

scarherb
Level 2: Rookie

Hi team I tried to install the app but it says my android device is incompatible, its a newish android running 6.0? Why can't I install it