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  • AFL
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  • NRL
Level 1: Cadet

I registered for one game on the 23/6/2018 and I have been charged ever since even though I never had access to the site how do I cancel and get my money back

Level 1: Cadet

I am being charged $4.99 a week for a live pass that i redeemed as a part of my inclusions with a telstra mobile and plan. The status of my account with AFL live says cancelled, but the direct debit is still being taken out of my account WEEKLY. This ...

Level 1: Cadet

I cannot use the LIVE pass that I have purchased due to living in Thailand and I thought that I was getting the overseas pass to watch the games.  Is there anyone that can assist to change this over to WatchAFL?

Level 2: Rookie

I have a Samsung S8 just upgraded to the most recent version of Android 8. Since the update, AFL Live crashes on startup saying it can't connect. I have both 4G mobile data a ADSL. Reinstalled AFL Live, cleared cache, restarted phone, checked locatio ...

Level 1: Cadet

Used AFL live for one month in July 2018 and cancelled subscription. Direct debits of $33.00 per month still being taken!

Level 1: Cadet

Hi, can you please cancel my weekly deduction because im already paying telstra monthly plan. Thanks

Level 1: Cadet

I’m trying to watch a full match replay but I’m not able to access it. It keeps coming up with an option asking if I’m a Telstra mobile customer or not and when I press on it, I can either login with my mobile or my Telstra ID. When I login with my m ...

Level 2: Rookie

When will the replays of the fast five games be available on the netball live app?

I was unable to watch yesterday and went to view them last night and then again this morning but none are available. Usually games are available within 4 hours of the f ...

Level 1: Cadet

A month ago I downloaded the netball live app. Paid the full subscription price and could watch all of the match replays and quad series games. I logged on yesterday and now none of the matches are available.
Why can I no longer view any matches?
I’ve ...

Level 1: Cadet

Hi I’m in the UK and have a paid up subscription on the netball live app. I am logged in and can view replays but it isn’t giving me the option to view the current CC game live. Anyone else having this problem?

Support Team MichealW
Support Team

We have some further clarification on the Netball Live App for our UK & NZ subscribers: Firstly, in regards to the Suncorp Super Netball match replays:  We apologise for the inconvenience, the technical issue affecting replays of the Suncorp Super Ne ...

Level 1: Cadet

im having trouble with the netball live app on telstra tv....
the replay from yesterdays game (NZ vs AUS quad series) is not working..ive tried to re-boot and also deleted app n installed it again..

Level 1: Cadet

I have been billed weekly for an nrl live pass when I’m a telstra account holder.

Level 2: Rookie

I received a voucher for an annual subscription and I’d like to cancel it before it renews. This was not via Apple App Store. I have double-checked and it shows that I have no subscriptions. The cancel subscription button in the app doesn’t seem to d ...

Level 1: Cadet

Hello,My bank statement says am getting charged $4.99 for 'Telstra applications' each week.I am pretty sure this is for my NRL Digital Pass and would like to cancel this subscription.Have been trying through the website and my phone to cancel the sub ...

Level 2: Rookie

I've followed the KB and help threads here and have been unable to cancel my NRL Live Pass subscription. I had huge problems over the last 12 months with my subscription being cancelled by Telstra then not cancelled then couldn't be added to my NRL u ...

Level 1: Cadet

I have had an nrl live pass account for months that I haven't been able to access to cancel . I just found out that ive have two different email address linked to the account, one used for logging into nrl live pass and the other is recovering the bi ...

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