Helray
Level 1: Cadet

App not working

Answered
The 7 plus app doesn't open anymore on the t box all the others open and work except 7 plus , can you help me please.
1 ACCEPTED SOLUTION

Accepted Solutions
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: App not working

I'm assuming you mean the Telstra TV.

Uninstall the app.
Then restart the Telstra TV.
Then reinstall the app.

If that doesn't work, then you will need to contact https://support.7plus.com.au/contact so that they can investigate the issue some more.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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2 REPLIES 2
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: App not working

I'm assuming you mean the Telstra TV.

Uninstall the app.
Then restart the Telstra TV.
Then reinstall the app.

If that doesn't work, then you will need to contact https://support.7plus.com.au/contact so that they can investigate the issue some more.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Highlighted
Helray
Level 1: Cadet

Re: App not working

I deleted the App and re installed it but it took 3 goes to uninstall and install and all works now thanks for your help.

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