Rhonda12
Level 1: Cadet

Plus 7 app not working in my t box for the last few days. Any ideas on jow to fix would be great. Th

 

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Level 25: The Singularity
Level 25: The Singularity

Re: Plus 7 app not working in my t box for the last few days. Any ideas on jow to fix would be great

TBox or Telstra TV. If it's a TBox, then it won't work at all any more due to the infrastructure that sat behind the TBox system being decommissioned.

If it's the Telstra TV, you could try uninstalling the app and then reinstalling it.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Rhonda12
Level 1: Cadet

Re: Plus 7 app not working in my t box for the last few days. Any ideas on jow to fix would be great

It is the t box. So do I need to get in upgraded t box now or is it gone for good?
Telstra (Retired)
Telstra (Retired)

Re: Plus 7 app not working in my t box for the last few days. Any ideas on jow to fix would be great

The T-Box product was exited back in March so the streaming features should not have worked since then. https://crowdsupport.telstra.com.au/t5/Announcements/T-Box-Exit/ba-p/727023

 

Telstra TV has since taken over similar and other functions https://www.telstra.com.au/tv-movies-music/telstra-tv

 

- AlistairQWA

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