I have joined the new Telstra loyalty scheme (Telstra Plus) and have been advised that I have Gold Status (woo hoo). This status entitles me to some good stuff amongst them $110 worth of free Telstra TV Box Office Movies. When I click on the 'activate my offer' button to take advantage of this offer I receive the following error message (see image below)This led me to look into my Telstra ID to see if the one I use to log into my Telstra account was the same one I used to register on Telstra Plus.
Similarly I also checked to see if the Telstra ID I used to create my Telstra TV account was the same as my main log in.
They were all different. One was firstname.lastname@example.org, the second was email@example.com and the third one was firstname.lastname@example.org! Interestingly they ALL WORK when I log into my Telstra account.
So I am not sure if having all these ID's is the reason why I cannot access my Telstra Plus (Box Office credit) offer but even after I change them all to one (or the other) I still get the error message.
Thoughts, solutions anyone?
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