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Debbie22
Level 1: Cadet

Hi I ordered a Telstra box online and got charged for it, firstly they could not locate the order so I cancelled the online order and popped into my local Telstra shop and settled it all up there as in adding it to my account. I queried the charge of ...

lancair4
Level 1: Cadet

have tried to go to www telstra.com/tboxsetup

PD1977
Level 1: Cadet

Hi, My Telstra T Box 1 (old one) remote (little recangle flat one) got damaged. I can't enjoy watching TV anymore. Is there a new replacement  remote from Telstra that I can get ASAP. Been with Telstra so many years, they should be able to help me... ...

RD_83
Level 1: Cadet

Hello, I had months free trial of foxtel and used it. Then I had a Telstra offer giving me another 3 months free even if I was a returning customer. But my tbox is saying only one free trial per device, is there anyway around it?

StephenBurnett
Level 1: Cadet

Notwithstanding that I realise that Telstra T Box is no longer supported. 
I have just found to my great dissatisfaction that if you try to play back recorded movies saved to USB Memory stick plugged into a second T Box it won’t work. But far worse th ...

scotty0508
Level 1: Cadet

My top box won't turn on after blackout.

DaisyEmEm
Level 2: Rookie

We have 2 T.boxes and both have frozen on a channel at exactly the same time. Sound and picture reception fine BUT cannot change channels or navigate to settings. Plus on two entirely different channels on two very different older type TVs. Having ha ...

ICW
Level 1: Cadet

I think my tbox remote is broken have replaced batteries. I reset tbox but it is not recognizing / receiving input from remote

kvac
Level 1: Cadet

My Telstra t hub is not working properly., it is not switching to "live tv" when requested the "live tv" screen is continuously loading without connectin even after 15 minutes. All other functions on the t hub are working normally. It appears that th ...

3dmisfit
Level 1: Cadet

Just bought a new tbox, hooked it up ok,works apart from no tv guide, also cant register it, I know telstra de commissioned this site, anybody have any ideas how to register or get tv guide working ?.cheersfred

Trud36
Level 2: Rookie

There is no option for live tv. I can’t watch it at all? I have restarted my t box twice. 

Helray
Level 1: Cadet

The 7 plus app doesn't open anymore on the t box all the others open and work except 7 plus , can you help me please.

Hello28
Level 2: Rookie

I can't view any channel 9 related shows in the TV program from Wednesday onwards. All other channels work fine. Please advise if there is an issue.

gt23
Level 1: Cadet
Dogey
Level 1: Cadet

I own a T-Box but my grandparents pay for it and after you discontinued the T-box on March 31th of last year I am wondering do you still charge people who own it. Thank you.

robyn_hwrd
Level 3: Gumshoe

Can you still register a TBOX. I want to use it to record programs as I do not have any other device that does this. Also the TBOX is great for rewinding and pausing etc. Ihave been able to set it up. but cannot access program guide to schedule any o ...

Stuart14
Level 1: Cadet

Hi I have been given a N8200-2T-500-D t-box and have tried setting it up to the TVEverything connects WiFi then when I get to registering it with Bigpond at www.telstra.com/tboxsetup I get an error Can anybody help me get this connected ThanksStuart

leonan
Level 1: Cadet

The aerial has to go into both for each to work ??

mikever
Level 3: Gumshoe

Hello Crowd Support,It’s time to say goodbye to our beloved T-Box...Is there anything we should do prior - such as deactivating it?If so, how do we do that?Cheers!Mike  

peacetrish
Level 2: Rookie

  When I try to access the Program Guide from my T-Box now, it won’t come up, even though it says in the T-Box Exit blurb that the guide would still be accessible. This means my scheduled recordings did not happen for the last two weeks, which I am N ...

Debbie22
Level 1: Cadet

Hi I ordered a Telstra box online and got charged for it, firstly they could not locate the order so I cancelled the online order and popped into my local Telstra shop and settled it all up there as in adding it to my account. I queried the charge of ...

lancair4
Level 1: Cadet

have tried to go to www telstra.com/tboxsetup

RD_83
Level 1: Cadet

Hello, I had months free trial of foxtel and used it. Then I had a Telstra offer giving me another 3 months free even if I was a returning customer. But my tbox is saying only one free trial per device, is there anyway around it?

scotty0508
Level 1: Cadet

My top box won't turn on after blackout.

MLSR
Level 1: Cadet

Our T Box storage is almost full & I want to export some recordings to a USB to make room for new recordings but I can't do it. The manual says highlight the tile, press OK, & you will get an option to export the recording, but I don't get this - the ...

Burgey2
Level 1: Cadet

had a power outage & have no sound

Newbie13
Level 1: Cadet

I'm in the same boat as everyone else. Been trialling now for a week going back and forth with kayo technical help giving everything they are asking for but still remains the same. Extremely disappointed as we only have Foxtel purely for the sport. T ...

JH19
Level 1: Cadet

I have the T-Box and have been very happy with it. Twelve months ago I was coerced into getting Foxtel by Telstra on and IQ box. At the time I explained I didn’t want it because I’m in a regional area and I’ve had one before - and the free to air cha ...

Rocket9
Level 2: Rookie

My 2 TBox's stopped today. I can't even turn them on so in answer to your FAQ's Is my T-Box useless now? See below your original answer. I can't see anything on the screen for both. I can't get to my saved recordings as suggested below. What is happe ...

Unit01
Level 7: Deputy Inspector

Hey all suffers,  How is everyone enjoying their new firmware 'update' from the the big 'T' via Netgem? John

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