JKL2
Level 2: Rookie

T-HUB replacement

Answered

Hi there, I have a T-HUB (probably series 2) that was connected to NBN wireless box. The NBN box (and antenna) was replaced recently and is working fine but the T-HUB doesn't take or allow outgoing calls. Is there something I need to reset (apart from turning console off and on)? Failing that, is there some other way of connecting a handset from the NBN box in the bedroom - do I need to purchase a new cordless phone or something else? Appreciate any ideas (and yes the T-HUB is ancient and I know it's no longer supported)

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JKL2
Level 2: Rookie
Accepted Solution

Re: T-HUB replacement

Thanks Iain for getting back to me. I guess I'm lucky enough that the T-Hub has lasted this long. NBN service had to rectify a fault (including replacing the wireless antenna) after the power distributor did some scheduled maintenance and fried connections. I'll look into a cordless.

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Support Team
Support Team

Re: T-HUB replacement

Hi JKL2, 

 

Sorry for any frustration caused but we won't be able to provide any details on how this is set up on your NBN service as it's no longer supported. I would suggest looking into a new cordless home phone and this can then be set up in your bedroom. We have these home phones available:

 

https://tel.st/j3n9t

 

Or please call 1800 676 442 and we can discuss the best option for you. 

 

Let us know if you have any trouble though. 

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Highlighted
JKL2
Level 2: Rookie
Accepted Solution

Re: T-HUB replacement

Thanks Iain for getting back to me. I guess I'm lucky enough that the T-Hub has lasted this long. NBN service had to rectify a fault (including replacing the wireless antenna) after the power distributor did some scheduled maintenance and fried connections. I'll look into a cordless.

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