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MountIsaKev
Level 1: Cadet

I have tried the Online Complaint Form on numerous occasions but it always returns an error therefore I am posting my complaint here.  I reported a fault with my phone line on Friday 22-12-2017 at 3.10PM Reference No. 166535145.
The outcome of the inv ...

Magicjar
Level 1: Cadet

Just picked up a used T Hub. Everything works except I can’t register my Bigpond account. Saw a thread with same issue but it was archived & there was no resolution. Telstra are very shy with information about the status of this legacy product. It’s ...

Andy_and_Liz
Level 1: Cadet

I am having real trouble with the battery of my t-hub2. I leave it on the charger and it gets up to 100%. When I use a basic game the battery goes fast and in less than 5 minutes it switches off completely. It drops from 100% down to 85% in no time a ...

Kiwilostinaussi
Level 1: Cadet

Hi there,
Our T-Hub (not sure what type or how to find out but it is about 7 years old) keeps changing to NSW time after we set the time zone manually to QLD time. Driving us nuts and can’t seem to find a fix on here. Any ideas? Thanks heaps in advanc ...

Damohicks
Level 1: Cadet

My T hub tablet has stopped booting up. The handset sreen graphics have half disappeared. Handset cuts out all
The time and closes down.
Both Cactus.
I use the T voice app on my Android mobile to make.and recieve landline calls.
Can Telstra dispose of fo ...

Wiigy
Level 1: Cadet

My T Hub Rev a has given up working. I have tried holding down the volume and power buttons at the same time but the screen stays black. The power light is showing a pinkish colour  and goes out if I hold the power button down for approx  seconds.Is ...

Jen48
Level 1: Cadet

Replacing the T Hub2 unit with 3 dect handsets with built in answering machine.   The T Hub handsets stopped working. I have unplugged the T Hub tablet and the base station from the modem and have plugged the new phones in which work, however voice m ...

plasman4
Level 1: Cadet

My t hub is completely dead it will not turn on and I can't reset it by pressing the volume down and power button at the same time. Please help me get it working again. Thanks

JohnYW
Level 1: Cadet

Hi, My T Hub comes up with System UI has Stopped and when you OK that it then says the Launcher has also stopped. Tried a Hard Reboot but still the same Any clues? John YW

Colin456
Level 1: Cadet

Hi I have had Telstra Webmail on my T Hub since I bought it.Last week the connection disappeared and I am having issues in trying to re installcan anyone help

plasman4
Level 1: Cadet

My t hub is completely dead it will not turn on and I can't reset it by pressing the volume down and power button at the same time. Please help me get it working again. Thanks

BraveSirRobin
Level 2: Rookie

So finally got ICS on my T-HUB 2, which is awesome because it made the tablet brand new running the latest software and all....<sorry left my sarcasm filter turned off>. Anyway all that aside now it doesn't work. First reboot after install it decided ...

IJ_B
Level 2: Rookie

I am trying to install the Telstra T-Hub 2 for the first time and I have a Telstra Gateway Max (Cable) Modem. I have not been able to connect the tablet with the base station or the handset.I have entered the home phone number (with area code).The ha ...

ernie
Level 1: Cadet

Telstra logo is flashing . Have tried to reset by holding volume down and power button simultaneously but there is no response.Will not turn off,will not do anything,any suggestions?

AnnetteM
Level 1: Cadet

Hi,we have an old T-Hub that we have never used. Trying to set it up now but at stage 5 of set up it's asking me to enter my Telstra account details - have done this but it won't accept our user name and password.....?

conifer
Level 2: Rookie

Hi, I was just wondering how to make and receive voice calls on T Hub Tablet on NBN.  I can make and receive voice calls on the T Hub handset, but not the tablet.  The tablet is showing me it is connected to my Telstra NBN Modem Sagemcom via DECT, Bu ...

kiffin_miller
Level 2: Rookie

The call log on the t-hub 2 does not update for days. Powering off sometimes fixes.missed calls and messages can also take a day or 2. Call log on handsets is OK. Kiffin Miller

snowyl
Level 2: Rookie

I have been away a month and now cannot make or receive calls on the thub2 or handsets. Prior to leaving, the tbub and handsets were working perfectly. The broadbank still works.

ness
Level 1: Cadet

hey my t-hub phone keeps saying line busy when i go to make a call when infact neither the hub or handset are busy.. i have reset both and that hasnt worked any ideas on what i can do thanks guyz

Rhondab8
Level 1: Cadet

Hi, need help with additional handset for t-hub - keeps coming up with busy signal, please help Thanks Rhonda

Magicjar
Level 1: Cadet

Just picked up a used T Hub. Everything works except I can’t register my Bigpond account. Saw a thread with same issue but it was archived & there was no resolution. Telstra are very shy with information about the status of this legacy product. It’s ...

commuzo
Level 1: Cadet

My T-HUB 2 is currently Ver 2.03 and when I check for updates via the settings it tells me that I have the latest update and there are no updates available, I know that ICS is available but how to do I download the latest update or can I get the file ...

timms47
Level 1: Cadet
Bim67
Level 1: Cadet

My T-Hub has all of a sudden disconnected from my wi-fi. When I try to reconnect, it tells me that the security key is incorrect, but it's not, it's the same one that has been set up for years and is working on all my other devices. Any assistance is ...

H1
Level 1: Cadet
jc0323
Level 1: Cadet

Does anyone know where to buy batteries for the T-hub (presumably t-hub1 not 2). My touchscreen works for 5 minutes, if I'm lucky, off the charger. Would like to renew screen & handset batteries, if I can find them. Thanks, JC

paul0777
Level 1: Cadet

 i have setup my t-hub with my normal gateway modem for my internet no the one that comes with it they are both registered i can use tablet on internet but no phone call because it say's line busy can i get some help because ring telstra is pointless

Eamonn3133
Level 1: Cadet

my samsung s6 doesnot show up on my t-hub2 when scaning on either devices, please assist

paulsr
Level 1: Cadet

I have lost voicemail on my T HubI have tried to reset it but it does not workThe dial tone suggests that it is set up but when people call they get a message saying that my phone number does not exist

Luvs_footie
Level 20: Director

Hi all, in the next week or so I will be migrated from ADSL2 to FTTN. I have a T-hub2 which I've had for 3 years and I've heard it will not work on FTTN. Could somebody confirm this so I can make arrangements to get a phone that will. Many thanks

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