Auto dial when lifting receiver

[JoshWarner]

Hi,

Is there a way to configure a TIPT phone to auto dial a phone number when the handset is lifted? We want to put a phone in a lobby for people to lift the handset and be dialled straight to reception

Cheers Josh

[DEO]

Feature is called HOT LINE . I dont think TIPT have this feature . There is a feature PUSH TO TALK but it works bit different .

I would suggest :

-  Put restriction for  all external calls on that lobby phone  .Only allow group call

- Programme the reception number on the  one of the line key ( vvx 300 is called favourite )

- Users can lift handset or press speaker then press the button ( Display next to key will show reception ) 

Hope this will help !

[BradKelly]

HI,

yes you can , it is done via tags

Create a hotline	call_autoOffHook.1.enabled	0
	call_autoOffHook.1.contact	value needs to be entered by user

tags are added to the config of the users handset in comm pilot.

browse to the users profile - then address - the  configuire device / identity profile - then custom tags - add the above tags - then click files and click rebuild file and reboot phone.

Should be then set as an instant hotline

Brad.

[GreyIan · Accepted solution]

Hotline is available on TIPT Polycom phones.  This feature was introduced with Polycom firmware 3.3.x and the hotline number is set using 2 provisioning tags.  The group administrator can set these.  The tags are:

%HOTLINE_CONTACT% - The number to be called when the handset is lifted

%HOTLINE_ENABLE% - Set to 1 to enable the feature 

[mugglescoop]

Is there any better way to manage visitors without lifting a handset?
Would be great to have a sensor in reception that activates a doorbell message/text to staff in the back of office, when a visitor is in reception or have an App that has an image of a doorbell button that visitors push on an iPad and triggers a message to back of office staff like a silent doorbell.

[jsmith]

Can a IAD have the Autodial tags added to it for a specific line? We have a Lift phone that we want to connect to an 8 port IAD and we want the line the lift phone is connected to autodial a specific number when off hook but only for that line not the other 7 lines on the device.

[dracomjb]

This option works really well.  Is there a document outlining all the custom tags that are available and what they do?