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AQ11
Level 1: Cadet

NBN plan

Hi 

I signed for NBN yesterday. I agreed to exclude/drop International Ultmate. Can you please confirm if it is so.

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1 REPLY 1
Telstra (Retired)
Telstra (Retired)

Re: NBN plan

Hi @AQ11


Unfortunately we are unable to access customer records for further investigation via this platform due to privacy and security reasons.

 

I would recommend speaking with our live chat team, who can be contacted either via this link: https://tel.st/s5all or via your 24x7 App on your mobile device https://tel.st/ymfsz

 

Once connected they can access your account securely and provide further support. 

 

Please let us know how you get on and what the outcome was.

 

- Stef

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