New IAD device setup not working for Cisco SPA8000

[jsmith]

In the past we have setup new IAD devices using the Linksys SPA8000 DMS profile, assigned to the device using the mac address. Now we have gotten a new Cisco version of the SPA8000 and it will not pick up the configuration as the Linksys version did. Is there a different device profile we have to use or am i doing something wrong?

Cheers

Smithy

[DEO]

i connected one last week , it works fine . Same configuration as before  .

[jsmith · Accepted solution]

Found the issue, the user/line i assigned to the device didn't have the password set so it couldn't register the service on the device.