We have received a new Polycom VVX601 and have gone through the process of adding a new device profile as per https://www.telstra.com.au/business-enterprise/download/document/business-customer-administrator-dev... That's all good and well, however I cannot get the device to register on the TIPT network. I have manually gone into the settings of the VVX601 and changed VLAN settings, changed default setting from Skype to Generic, tried all different types of username/passwords and I still get "Invalid provisioning details". I've contacted TIPT helpdesk and provisioning, however they are yet to get back to me.
I've only wasted a day on this so far, so it's only early yet
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