Firmware release 5.8.1k has been released onto the platform and will be deployed for with any new site. This now enables TIPT contacts directory searchable from the handset.
When enabled will show 2 directory options within the phones directory
TIPT enterprise Directory– shows all TIPT users
TIPT enterprise common Directory– a directory that allows you to upload other contacts into the platform that can then be searched by users
Existing customers need to upgrade their firmware to 5.8.1k as per this post https://crowdsupport.telstra.com.au/t5/TIPT-Office-Phones/Upgrade-Site-Polycom-Handset-Firmware/m-p/...
Polycom VVX range only.
TAGs also need to be added to the device type at group level to enable directory search on the handsets. See attached guide for details.
BSOFTDIR_ENABLE value = 1
XSP_ADDRESS value = https://xsi-actions.tipt.telstra.com
Was this helpful?
Thank you for your feedback
We can help right now
Hi @BradKelly you recently posted about an update to firmware & search functionality on polycom hand ...
Attached are the 2 masterclass packs from the TIPT roadshow currently touring the country. ...
Attached is a guide to adding an LDAP directory lookup fucntion to a polycom VVX handset on TIP ...
Utilise the docuement below to add features like speed dials etc to Polycom handsets and also add re ...
Manage your business services on your mobile with the Telstra 24x7® App