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TIPT (Office Phones)

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MAJoJax4
Level 3: Gumshoe

Is the new version of UC-One (desktop and app) available for use yet?

waz21
Level 1: Cadet

Hello, I would like to know how to remove a selection of call queues from the TIPT Call Centre Dashboard from view.My team are currently in 5 queues, yet I have over 10 in view. Could someone please assist with the steps to take (I assume in the TIPT ...

Telstra Products & Services Team BradKelly
Telstra Products & Services Team

Telstra Liberate Roadshows 2017   The best of the deskphone - native on your mobile.   You are invited!   Come along and see, touch and experience how Telstra Liberate can truly change the way you do business.   We are hosting a series of C ...

dgm
Level 2: Rookie

Does anyone else use the TIPT toolbar with Outlook 2016 (Office 365)?  After a recent Office update, some of the toolbar features have stopped working.  When you click the Speed Dial 8/100, Call History, Personal Directory or Group Directory buttons ...

WinCube
Level 1: Cadet

We have two ISDN 2 which includes four numbers. We are going to use one line for fax. Rest of three for phone calls.We can receive two phone calls at the same time, but when third call comes in, the line is busy.We want to know what caused this issue ...

carer123
Level 1: Cadet

All 30 phones at our office in Camp Hill, Brisbane have gone completely dead for the past 3 hours. The error message on every phone is thisLDP-7016D  U1.4SCOUT-DX   U1.1   NO SYNC Anyone have any idea how long the phones might be out? Thanks,  

Telstra Products & Services Team BradKelly
Telstra Products & Services Team

We are excited to announce that the annual TIPT User Forum will be back for another year.   This year’s event will be even bigger and better with more tailored sessions, more discussions and more demonstrations of your favourite TIPT products.  This ...

Traditional
Level 1: Cadet

Hi TIPT/Telstra/People I'm working within a large organization and someone has asked if we have the ability to broadcast Text on our TIPT Phones.  Just asking as we sometimes have situations where having the ability to add a message in the form of te ...

rysak73
Level 1: Cadet

Help unlock the modem Sierra Aircard 760S on the screen shows the SIM MEP

WilliamBeckett
Level 2: Rookie

Hi All,Attended TIPT Roadshow in Brisbane yesterday and am very much looking forward to the new UC-One clients. Is there any early access or beta channel available for us end users?I'm hoping to get my hands on the new client so I can test the rollou ...

MAJoJax4
Level 3: Gumshoe

Does anyone know if its possible to send messages to group TIPT phones.  Just thinking one day may have to use it to send out messages to staff.

KapsJ
Level 1: Cadet

Hi All, Status on all of my TIPT UC-one devices gone to "calls unavailable". Anyone else had this isue and found a solution?       

MAJoJax4
Level 3: Gumshoe

Hi all Have updated to VVX410 handsets and wondering if it is possible to access a corporate directory search function other than active directory?

JoshWarner
Level 2: Rookie

Hi, Is there a way to configure a TIPT phone to auto dial a phone number when the handset is lifted? We want to put a phone in a lobby for people to lift the handset and be dialled straight to reception Cheers Josh

jsmith
Level 2: Rookie

In the past we have setup new IAD devices using the Linksys SPA8000 DMS profile, assigned to the device using the mac address. Now we have gotten a new Cisco version of the SPA8000 and it will not pick up the configuration as the Linksys version did. ...

rob01
Level 1: Cadet

Can TIPT Toolbar be installed as an Add ON to Chrome browser of just IE .thanks 

ToddM
Level 2: Rookie

Hi, I was wondering if there was a release date for the Telstra UC-One client? Thanks

Ryno
Level 2: Rookie

Hi All, Looking for updated information on R19.  I note there is a presentation on here regarding some of the new features.  Anyone got anymore detail?  Also interested if anyone has heard when it will become available?  I understood it was intended ...

Community Manager Yannick Community Manager
Community Manager

If you are interested in participating in our one month free VMR Trial or to find out more about TIPT’s new App demonstrated at the User Forum please send a private message to Eric Smith and he will contact you directly for all the additional informa ...

dgm
Level 2: Rookie

We have at least one user whos toolbar search returns contacts from any of our 5 sites.  Most other users that I have tested only return contacts from within their own site.  Is there a setting that controls this as I haven't been able to find it any ...

Telstra Products & Services Team BradKelly
Telstra Products & Services Team

Utilise the docuement below to add features like speed dials etc to Polycom handsets and also add remove features from the UC-One client.   TAGs can be used to add features to handsets like   Pickup buttons for pickup groups Hotlines Multiline appea ...

Awan
Level 2: Rookie

TWO NEW FEATURES TO YOUR TIPT service at NO ADDITIONAL CHARGE: 1] TIPT UC-One INTERNET CONnect – IM&P, DESKTOP SHARE, COLLABORATION & REMOTE/TELE WORKING all via the internet 2] Lync/Skype-for-business desktop INTEGRATION TO TIPT providing click-to-c ...

Awan
Level 2: Rookie

Telstra is pleased to announce the launch of a new range of offers for our Cloud Collaboration TIPT offering.   These offers come in the form of new 4 & 5 year contract plans with more cost effective user pack pricing.   Handset and video rental plan ...

cosmonaut
Level 4: Private Eye

Over the last 12 months, we have being making changes to the Broadsoft platform to strengthen the security of the Telstra IP Telephony (TIPT) Product.   As of 28th April, the following password rules will apply to all TIPT customers. These changes ap ...

knetchris
Level 1: Cadet

Hello, We're in the process of putting together a solution to report on the usage of a phone system for an organisation using TIPT. To achieve this, we need to export CDR's from the system via SFTP to our hosted location. My questions are: 1. Is this ...

JoshWarner
Level 2: Rookie

Hi All, Has anyone had any experience in registering a Tesira Forte AV audio conference unit to the TIPT platform and might be able to share configuration details on registering it.  Cheers

Benny_Langers
Level 3: Gumshoe

Hi TIPT users, I'm just wondering what process you use to order TIPT devices such as VMR's and handsets. These days I send a email off to tiptprovisioning and wait to see the item. The delays have been getting woeful latetly to order addtional handse ...

user1980
Level 1: Cadet

below is a copy of the TIPT-UCOne debug log...

I have a user here randomly gets disconnected, and his computer is the only one experiencing this issue. Any hints on how to solve this issue? 

 thanks!      2015-10-07 15:58:40,200 AppLogger [0x000012d0] ...

Telstra Products & Services Team BradKelly
Telstra Products & Services Team

Find out more at the TIPT 2015 roadshow --- make sure you have registered.  

Benny_Langers
Level 3: Gumshoe

Hi Crowdsupport Community, We use the VMR's quite a lot in our organisation and today we found that none of our Lifesize units could dial into the VMR while our Polycom VC units could. Any one else notice anything like this? I'm wonding if perhaps an ...