mlt17
Level 3: Gumshoe

Can I cancel my iPad Pro order or will I be charged?

Hey, 

 

I've been waiting for my iPad Pro since November and I've reached the point where I can't wait anymore due to student commitments....can I cancel or will Telstra expect me to keep the contract? Will I be charged? 

 

Thanks. 

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1 REPLY 1
Level 23: Superhero

Re: Can I cancel my iPad Pro order or will I be charged?

If you cancel it prior to delivery or use of the service then you will be fine.

Just make sure you get a reference number for the call in case anything goes wrong.

Alternatively, if you use Live Chat you can get a copy of the chat emailed to you - which is a great record.
https://livechat.telstra.com/TCOM:Crowdsupport:Consumer
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