mlt17
Level 3: Gumshoe

Can I cancel my iPad Pro order or will I be charged?

Hey, 

 

I've been waiting for my iPad Pro since November and I've reached the point where I can't wait anymore due to student commitments....can I cancel or will Telstra expect me to keep the contract? Will I be charged? 

 

Thanks. 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Level 23: Superhero

Re: Can I cancel my iPad Pro order or will I be charged?

If you cancel it prior to delivery or use of the service then you will be fine.

Just make sure you get a reference number for the call in case anything goes wrong.

Alternatively, if you use Live Chat you can get a copy of the chat emailed to you - which is a great record.
https://livechat.telstra.com/TCOM:Crowdsupport:Consumer
If you've found a solution then don't forget to mark that post accordingly.
If you think I've been of assistance to you please remember to let me know by clicking on the LIKE button.

Please note: I am not a Telstra employee and any posts or opinions are entirely my own and don't reflect any official company position.

Telstra 24x7®

Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App

Download now
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now