wendyfraser
Level 2: Rookie

Ipad

Answered

hi I recently was given a gift of an ipad by you, and the sim was turned off my existing ipad. The ipad that arrived was an android tablet. I'm elderly and have no wish to learn a new device so I would please like to reverse the transaction, return the tablet and reinstate the sim on my ipad.

1 ACCEPTED SOLUTION

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wendyfraser
Level 2: Rookie
Accepted Solution

Re: Ipad


hi I recently was given a gift of an ipad by you, and the sim was turned off my existing ipad. The ipad that arrived was an android tablet. I'm elderly and have no wish to learn a new device so I would please like to reverse the transaction, return the tablet and reinstate the sim on my ipad.

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2 REPLIES 2
wendyfraser
Level 2: Rookie
Accepted Solution

Re: Ipad


hi I recently was given a gift of an ipad by you, and the sim was turned off my existing ipad. The ipad that arrived was an android tablet. I'm elderly and have no wish to learn a new device so I would please like to reverse the transaction, return the tablet and reinstate the sim on my ipad.
Highlighted
Level 24: Supreme Being
Level 24: Supreme Being

Re: Ipad

Hi Wendy,

 

You would need to speak to the support team as you have come to the public forum. 

You can do that via livechat here: http://tel.st/livechat/

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Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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