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Well, if someone set the pattern lock, and no-one can remember it, then it's not actually the fault of the T-Hub 2 is it?
You are going to have to do a factory reset and start again if you cannot unlock the device.
Probably best to ring T-Hub support.
Wanglese is right - unfortunately these pattern locks aren't stored on your acocunt as they're not just device-specific, but person-specific - and as such, a factory reset is likely your best option.
That said, I'd reiterate the advice of speaking to T-Hub support on 1300136841 first, as they may be able to offer a workaround that, given we're not trained technicians, we're unaware of here. Good luck.
Hopefully technical support can offer a work-around but just in case you need help performing a factory reset: